Jesus Dominguez-Perez
Vail,CO
Summary
Dependable and knowledgeable about numerous products and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote company loyalty. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Lead Bartender
Four Seasons Resort And Residences Vail
11.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Lead Server
Four Seasons Resort And Residences Vail
11.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Task Force Bartender
Four Seasons Resort Scottsdale At Troon North
04.2023 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Banquet Server
Four Seasons Resort And Residences Vail
11.2022 - Current
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Lead Bartender/Server
Cattivella
01.2022 - 11.2022
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Lead Bartender
Jax Fish House
09.2021 - 10.2022
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Consulted with managers to organize special events and promotions.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Trained 10 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Lead Bartender/Server
La Loma Restaurant
09.2018 - 09.2021
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Cultivated warm relationships with regular customers.
Server
Rioja
04.2017 - 04.2018
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Greeted and maintained relationships with regular customers.
Lead Bartender
Thirsty Lion
02.2017 - 08.2018
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Poured and prepared mixed drinks for over 1,000 customers daily.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
Math Tutor
Self Employed
10.2015 - 07.2019
- Educated students on study tips and exam strategies.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Met with students and discussed educational goals and expectations to initiate success strategies.
Physics Tutor
Self Employed
10.2015 - 07.2019
- Applied mathematics to complete complex calculations required for physics formulas.
- Helped students develop and utilize analytical approaches to solving physics problems.
Bartender
Little Ollie's
04.2016 - 04.2017
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Server
El Tequileno
04.2015 - 10.2016
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05.2015
Skills
- Hospitality service expertise
- Organizational skills
- Sales expertise
- Programming Languages
- High-Level Calculus
- Tutoring
- Customer Service
- Friendly nature
- High-Volume dining
- Python
- MS Office
- High-Volume Dining
- Warm and Friendly
- Cool Under Pressure
- Order Accuracy and Delivery
- Menu Memorization and Presentation
Timeline
Task Force Bartender
Four Seasons Resort Scottsdale At Troon North
04.2023 - 06.2023
Lead Bartender
Four Seasons Resort And Residences Vail
11.2022 - Current
Lead Server
Four Seasons Resort And Residences Vail
11.2022 - Current
Banquet Server
Four Seasons Resort And Residences Vail
11.2022 - Current
Lead Bartender/Server
Cattivella
01.2022 - 11.2022
Lead Bartender
Jax Fish House
09.2021 - 10.2022
Lead Bartender/Server
La Loma Restaurant
09.2018 - 09.2021
Server
Rioja
04.2017 - 04.2018
Lead Bartender
Thirsty Lion
02.2017 - 08.2018
Bartender
Little Ollie's
04.2016 - 04.2017
Math Tutor
Self Employed
10.2015 - 07.2019
Physics Tutor
Self Employed
10.2015 - 07.2019
Server
El Tequileno
04.2015 - 10.2016
High School Diploma -
Thomas Jefferson High School
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