JESUS ESPINOZA
Norwalk,CT
Summary
Dedicate professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Customer-focused professional with successful 8.5-year career in Food Industry sector. Dynamic successful applying leadership and knowledge in busy business environment.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Cleaning Crew Manager
FAB MAINTENANCE SERVICES
08.2024
- Supervised daily cleaning operations to ensure compliance with safety and cleanliness standards.
- Trained and mentored team members on effective cleaning techniques and equipment usage.
- Developed and implemented efficient cleaning schedules to optimize workforce productivity.
- Conducted regular inspections to maintain high-quality service delivery and address issues promptly.
- Coordinated inventory management for cleaning supplies, ensuring adequate stock levels at all times.
- Streamlined reporting processes for maintenance requests, enhancing communication between teams.
- Evaluated staff performance regularly, providing constructive feedback to foster professional growth.
- Developed strong relationships with clients through excellent customer service and timely responses to inquiries.
- Led a team of cleaners to consistently complete projects on time and within budget constraints.
- Coordinated with facility managers to ensure seamless execution of maintenance plans alongside daily cleaning routines.
- Optimized resource allocation for maximum productivity without sacrificing quality of service provided to clients.
- Increased efficiency by assigning specific tasks based on individual strengths and skills among the crew members.
- Streamlined inventory management, ensuring adequate supplies for all cleaning tasks at hand.
- Recruited new employees based on their aptitude, experience, and commitment to maintaining high standards in the industry.
- Established safety protocols for the use of chemicals and equipment, reducing workplace accidents.
- Reduced staff turnover by providing comprehensive training and fostering a supportive work environment.
- Fostered a culture of continuous improvement within the team by encouraging feedback and implementing changes as needed.
- Improved overall cleanliness by implementing efficient cleaning schedules and procedures.
- Organized regular team meetings to discuss progress, address concerns, and celebrate successes as a unified group.
- Implemented eco-friendly practices, reducing waste and promoting sustainability in all cleaning operations.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Machine Operator
PDC International
06.2023 - 09.2025
- Operated and maintained machinery to ensure efficient production processes.
- Monitored equipment performance, troubleshooting issues to minimize downtime.
- Implemented quality control measures, enhancing product consistency and compliance.
- Assembled components accurately, adhering to quality standards and specifications.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Conducted regular inspections of machinery to identify maintenance needs and prevent breakdowns.
- Implemented process improvements that enhanced productivity and reduced waste.
- Monitored production metrics, ensuring adherence to schedules and quality benchmarks.
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Responded quickly to any malfunctions or breakdowns in machinery, minimizing disruptions to overall production timelines.
- Maintained equipment performance by lubricating and cleaning components.
- Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
- Ensured timely completion of orders by monitoring progress and adjusting schedules as necessary.
- Streamlined workflow by organizing supplies and tools efficiently, enabling faster completion of tasks.
- Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.
- Offered creative solutions for process improvements that led to increased efficiency and reduced production costs.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Cleaned, lubricated and adjusted parts and components, keeping parts fully functional.
- Recognized and reported defective material and equipment to shift supervisor.
- Complied with safety standards to prevent machinery accidents and personnel injuries.
- Built containers and packed parts in accordance with detailed packing specifications.
- Verified part numbers and placed parts in appropriate shipping containers.
- Collaborated with machine operators and engineers to troubleshoot assembly-related issues and meet deadlines.
- Maintained counts and lifts, shifts, and stocks materials and parts.
- Checked machines for proper output and functionality, fixing minor mechanical issues.
- Followed company protocols and procedures to minimize production waste and avoid unnecessary costs.
- Repainted and precisely touched-up components and assemblies.
- Collaborated with production teams to resolve quality issues and optimize workflows
- Managed documentation of quality control results to maintain regulatory compliance
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Proposed corrective actions to address recurring quality issues.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Developed quality control checklist for each product category, standardizing inspection process.
- Improved inter-departmental communication by establishing regular meetings between quality control and production teams, fostering culture of continuous improvement.
- Reduced product return rates, meticulously examining each item for adherence to quality specifications.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
Assistant Manager
CVS Pharmacy
01.2023 - 06.2023
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
General Manager
Salsa Fresca Mexican Grill.
02.2022 - 12.2022
- Reduced operational risks while organizing data to forecast performance trends.
- Analyzed market trends and competitor activities to create competitive advantages.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Formulated policies and procedures to streamline operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Collaborated with cross-functional teams to develop innovative solutions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
General Manager
Chipotle Mexican Grill.
11.2014 - 01.2022
- Reduced operational risks while organizing data to forecast performance trends.
- Analyzed market trends and competitor activities to create competitive advantages.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Formulated policies and procedures to streamline operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Technician
Ingenio Azucarero De Atencingo S.A De C.V
01.2009 - 03.2010
- This was my professional service from the school to be able to qualify as technicians in maintenance of automatic systems. In which we carry out different types of work such as:
Preventive engine maintenance.
Reprogramming of centrifuge machines.
Maintenance and supervision of the control centers of the different processes through which the sugar cane passed until it became sugar in its different presentations. - Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Tested components and systems to evaluate performance and identify concerns.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Education
Mechatronic Engineering in Automatic Systems - Electrical And Electronic Systems.
Universidad Tecnoligica De Puebla
Puebla, Puebla, Mexico.Technician in Maintenance of Automatic Systems. - Automatic Electrical And Electronic Systems.
CONALEP Atencingo.
Atencingo, Chietla, Puebla, Mexico.07.2010
Skills
- Corporate Social Responsibility
- Policy Administration
- Greet Guests
- Hiring and Training
- Engineering Principles
- Business Development Understanding
- Coordinate Events
- Staff Supervision
- Customer Relationship Management
- Team Motivation
- Sales Reporting
- Cost Control
- Directing Team Members
- Manage Budgets
- Staff Development
- Order Supplies
- Assist Customers
- Staff Training
- Electricity
- Public Health
- Accounting
- Closing Oversight
- Sales and Marketing
- Microsoft Office Expertise
- Customer Relations
- Financial Management
- Engine Components
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Cleaning Crew Manager
FAB MAINTENANCE SERVICES
08.2024
Machine Operator
PDC International
06.2023 - 09.2025
Assistant Manager
CVS Pharmacy
01.2023 - 06.2023
General Manager
Salsa Fresca Mexican Grill.
02.2022 - 12.2022
General Manager
Chipotle Mexican Grill.
11.2014 - 01.2022
Technician
Ingenio Azucarero De Atencingo S.A De C.V
01.2009 - 03.2010
Mechatronic Engineering in Automatic Systems - Electrical And Electronic Systems.
Universidad Tecnoligica De Puebla
Technician in Maintenance of Automatic Systems. - Automatic Electrical And Electronic Systems.
CONALEP Atencingo.
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