Jesus Faz Jr
Dallas,TX
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills.
A reliable and hardworking professional with a practical hands-on approach, who always perseveres to achieve the best results. Able to collect and analyze information and quickly grasp what needs to be done.
Overview
6
6
years of professional experience
Work History
Clinical Staff Assistant I
Ut Southwestern Medical Center
04.2025 - Current
- Registration
Scheduling
Inbound call documentation
Insurance Entry and Verification
Referrals Management
Cash Drawer, Payment Posting and Check-in/Check-out
- Epic electronic medical record (EMR) system user operations, front office clinical workflows and policies and procedures.
- Deliver superior customer service, representing UT Southwestern in a positive and professional manner to patients, colleagues, and the community.
- Build rapport and communication with internal and external team members to ensure best outcomes for the patient in a comprehensive clinical care model.
- Maintain patient confidentiality in accordance with HIPAA and UT Southwestern policy.
- Maintain neatness of customer waiting area; keeps area stocked with pamphlets and other materials as appropriate.
- Ensure adequate inventory of items necessary for day-to-day functions of clinic, such as office supplies and patient forms.
- Perform other duties as assigned.
Merchandise Associate
Macy's
08.2021 - 04.2025
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Greeted, serviced, and thanked all customers.
Stocker
Walmart
08.2019 - 12.2020
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked shelves to match planogram images and instructions.
Education
High School Diploma -
Advantage Academy
Dallas, TX05-2019
Skills
- Electronic health records management
- Conflict resolution techniques
- HIPAA compliance
- Strong interpersonal skills
- Patient-focused care
- Trustworthy companion
- Customer service
- Patient scheduling
- Communication Skills
- Computer Skills
- Attention Detail
- Fast Learner
- Microsoft Word
- Epic
Timeline
Clinical Staff Assistant I
Ut Southwestern Medical Center
04.2025 - Current
Merchandise Associate
Macy's
08.2021 - 04.2025
Stocker
Walmart
08.2019 - 12.2020
High School Diploma -
Advantage Academy