Jesus Forero
Ocala,FL
Summary
Motivated and dedicated individual with a strong passion for continuous growth and development. Committed to achieving personal and professional goals, constantly seeking new challenges and opportunities to expand knowledge and skills. Demonstrated ability to adapt quickly to changing environments and work collaboratively with diverse teams. Proactive learner with a drive for excellence, consistently striving to exceed expectations and deliver high-quality results.
Overview
9
9
years of professional experience
Work History
Warehouse Shipper
Flowers Bakery, Aramark
03.2023 - Current
- Balanced loads and secured items for safe and damage-free transport to destinations.
- Followed safe handling processes for different types of loads and materials.
- Processed orders on-time and without error, completing Number% or better of daily quotas.
- Checked and rechecked orders before packaging and shipping items.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Monitored stock levels of products and materials and notified management of needs.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Sorted and stacked finished items.
- Counted items to verify accuracy of orders.
- Loaded and unloaded items from production line.
Pharmacy Specialist
Walgreens Boots Alliance
03.2022 - 05.2023
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Educated patients on proper medication use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Provided outstanding customer service.
- Provided high-level customer service, resolving issues promptly.
- Provided customer service on accounts and resolved problems.
- Answered customers' questions and providing exceptional customer service.
- Provided exceptional customer service to clients, responding to questions effectively.
- Exercised composure under pressure and in escalated customer service scenarios.
- Maintained excellent customer service and positive attitude.
Warehouse Equipment Installer
Worldwide Installations Llc
06.2017 - 11.2021
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Calculated materials and time needed for each job.
- Identified plans and resources required to meet project goals and objectives.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Consistently lifted materials weighing as much as Number pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Unloaded materials and goods at designated locations for best project availability.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Communicated with floor managers to determine merchandise placement.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Strapped items down over protective padding to secure throughout transportation.
- Operated equipment while observing standard safety procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Pharmacy Technician
Walgreens Alliance Home Delivery
07.2019 - 04.2020
- Refill patient’s prescription to ensure they receive their medication in a timely manner
- Validate insurance information and all copays are met prior to refilling
- Review documents and prescription submitted by doctor to ensure accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted with typing, data entry, and answering incoming calls as required.
- Managed communication to Number executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Performed clerical duties by typing correspondence and notices.
Sales Lead
Seven Seven Art Corporation
01.2016 - 10.2017
- Lead a team of five salesmen and ensure we all meet quarterly quotas
- Assist training new sales employees
- Follow up with clients and implement their feedback.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
Education
High School -
Barbara Goleman Senior High School
Miami Lakes, FL06.2012
Skills
- Heavy Lifting
- Maintaining equipment
- Warehouse Safety
- Stock organization
- Package preparation
- Material Handling Equipment
- Shipping and receiving
- Loading and unloading
- Order Picking
- OSHA Compliance
- Equipment Inspection
- Efficient multitasking
- Recordkeeping
- Pallet jack proficiency
- Cycle counting
- Forklift Operation
- Product identification
- Hazardous Materials Handling
- Handheld scanner operation
- Attention to Detail
- Customer Relations
- Conflict handling
- Equipment operation
- Instruction comprehension
- Customer-facing presentation skills
- Adherence to high customer service standards
- Customer service expert
- Customer Service and Communication Skills
- Customer service and support
- Power Tool Operation
- Team-oriented and dependable
- Heavy Equipment Operation
- Worksite safety
- Equipment Operation
- Demolition
- Worksite preparation
- Material Transport
- Construction
- Materials Loading
- Truck loading
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Warehouse Shipper
Flowers Bakery, Aramark
03.2023 - Current
Pharmacy Specialist
Walgreens Boots Alliance
03.2022 - 05.2023
Pharmacy Technician
Walgreens Alliance Home Delivery
07.2019 - 04.2020
Warehouse Equipment Installer
Worldwide Installations Llc
06.2017 - 11.2021
Sales Lead
Seven Seven Art Corporation
01.2016 - 10.2017
High School -
Barbara Goleman Senior High School
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