JESUS FREITES GOUDET
Park City,United States
Summary
Developed strong customer interaction skills in fast-paced service environment, adept at handling inquiries and resolving issues. Looking to transition into new field where these transferable skills can be applied effectively. Capable of enhancing team performance and customer satisfaction in any role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Services / Crew Member
McDonald's
Gurnee, IL
08.2023 - 02.2026
- (Now)
Education
High School Diploma - Criminal Justice
College of Lake County (CLC)
Grayslake, Illinois01-2027
High School Degree -
Warren Township Highschool (Almond/Oplaine Rd)
Illinois, United States05-2026
Introduction to Criminal Justice
Lake County Tech Campus
Grayslake, Illinois01-2026
Skills
- Customer focus
- Complaint handling
- De-escalation techniques
- Typing speed
- Customer service
- Problem-solving
- Team collaboration
- Multitasking and organization
- Active listening
- Critical thinking
- Adaptability and flexibility
- Problem resolution
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Customer Services / Crew Member
McDonald's
08.2023 - 02.2026
Introduction to Criminal Justice
Lake County Tech Campus
High School Diploma - Criminal Justice
College of Lake County (CLC)
High School Degree -
Warren Township Highschool (Almond/Oplaine Rd)