Jesus Garcia

- Optimized guest service through prompt seating, accurate order-taking, and timely dish serving.

- Managed order processing operations using digital Point of Sale system.

- Trained new employees to perform duties.

- Upsold complementary dishes and drinks based on customer needs.

- Handled customer concerns through negotiation and resolution.

- Upheld stringent food safety regulations consistently.

- Maintained an average tip percentage exceeding 18%.

- Seated and served guests efficiently

- Provided bar services and prepared cocktails for customers

- Utilized drink expertise to provide craft beer suggestions for guests

- Conducted training sessions to integrate new employees into the team

- Compiled nightly sales figures and profit metrics