Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Jesus Garcia

Rockford,IL

Summary

Dynamic operations manager with a proven track record at THMM Enterprises Inc., excelling in business forecasting and team supervision. Enhanced productivity through strategic route optimization and risk assessment, achieving significant cost reductions. Committed to delivering exceptional customer service while maintaining safety compliance and accurate record keeping. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Driver Supervisor

AMTB Delivery Inc FedEx Ground
01.2024 - Current
  • Evaluated routes for efficiency and cost savings opportunities.
  • Analyzed data from GPS tracking devices to monitor driver performance.
  • Intervened in situations involving unsafe or improper driving practices or procedures.
  • Resolved customer complaints in a professional manner.
  • Maintained accurate records of daily driver activities including hours worked, miles driven, deliveries made.
  • Assisted with recruiting qualified drivers to fill open positions within the company.

Manager of Operations

THMM Enterprises Inc.
06.2018 - 01.2024
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
  • Reviewed financial reports and streamlined operations to increase productivity and company profits.
  • Improved operational efficiency, cultivated cost reduction, and increased productivity.
  • Promoted a positive customer experience through day-to-day supervision and management of four facilities.
  • Supervised 50+ employees on one shift, overseeing the efficiency of deliveries and pick-ups.
  • Reduced operational costs by identifying areas for improvement, and implementing cost-saving measures across various departments.
  • Analyzed operational issues and implemented corrective actions to maximize profits.
  • Monitored team progress towards achieving milestones set forth in project plans.

Delivery Driver

THMM Enterprises Inc.
01.2019 - 12.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.

Packaging Supervisor

Chemtool Inc.
01.2016 - 04.2019
  • Labeled, recorded and inspected packaging to prepare for shipment or storage.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Supported new employees with training in proper stripping, packaging, inventory management and cleaning.
  • Monitored team work performance and elevated production or personnel issues to management.
  • Conducted basic repairs of vacuum sealers, pallet jacks and lifts to keep equipment properly cleaned and maintained.
  • Supervised activities of manual packagers and automatic packaging lines.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.

Education

High School Diploma -

Rockford School
Rockford, IL
06.2009

Skills

  • Timing Optimization
  • Warehouse operations
  • Risk assessment
  • Business Forecasting
  • Driver performance analysis
  • Safety compliance
  • Customer service
  • Record keeping
  • Project management
  • Team supervision
  • Load distribution
  • Driver training experience
  • Route optimization strategies
  • Logistics coordination experience
  • Employee scheduling
  • Logistic management
  • Financial and Operational Reporting
  • Compiling Data

Accomplishments

  • Processed more than 100 monthly invoices using MIP software.
  • Supervised team of 50+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

5,5

Certification

  • Six Sigma Certification
  • Forklift Certification
  • First Aid Certification

Timeline

Driver Supervisor

AMTB Delivery Inc FedEx Ground
01.2024 - Current

Delivery Driver

THMM Enterprises Inc.
01.2019 - 12.2019

Manager of Operations

THMM Enterprises Inc.
06.2018 - 01.2024

Packaging Supervisor

Chemtool Inc.
01.2016 - 04.2019

High School Diploma -

Rockford School

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