Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jesus Garcia Cervantes

Ponder,Tx

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Home Depot. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Experienced in customer service and team collaboration, consistently maintaining a clean and organized environment while efficiently multitasking in high-pressure situations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lot, Sales, Order Fulfilllment, Lumber

Home Depot
Denton, TX
05.2025 - Current
  • Assisted customers in locating products and answering inquiries.
  • Maintained cleanliness and organization of outdoor displays and product areas.
  • Operated forklifts and hand trucks to transport merchandise efficiently.
  • Collaborated with team members to ensure timely restocking of inventory.
  • Monitored parking lot conditions for safety hazards, reporting issues promptly.
  • Provided training to new associates on operational procedures and tools.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Assisted team members with loading and unloading merchandise for efficient customer service.
  • Assisted customers with unloading and loading material to and from vehicles.
  • Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
  • Expedited order fulfillment process by gathering products from various departments for customer pickup.
  • Performed tasks and errands in store to support supervisor.
  • Greeted customers entering and exiting store and assisted with carts and umbrellas.
  • Improved customer satisfaction by providing timely assistance in the parking lot and store entrances.
  • Established strong relationships with regular customers, fostering loyalty and repeat business.
  • Efficiently handled high-volume periods by multitasking effectively under pressure.
  • Conducted routine maintenance tasks such as sweeping, shoveling snow, or spreading ice melt during inclement weather conditions.
  • Managed disposal of trash and recycling materials in designated areas, maintaining cleanliness throughout the property.
  • Followed rules and regulations to support safety initiatives.
  • Cleared parking lot by collecting shopping carts to place in proper storage area.
  • Maintained a clean, organized lot area to enhance safety and efficiency.

Ranch Hand

Windswept Farm
Argyle, TX
05.2019 - 03.2025
  • Operated and maintained farm machinery, ensuring optimal performance and safety compliance.
  • Managed daily feeding schedules for livestock, promoting health and productivity.
  • Monitored animal behavior to identify health issues early, facilitating timely veterinary interventions.
  • Cultivated and maintained lawn and plants, ensuring a professional work environment.
  • Prepared and saddled horses for customers to guarantee a safe and enjoyable riding experience.
  • Oversaw cleaning and maintenance of animal stables to ensure optimal living conditions.

Education

High School Diploma -

Argyle ISD
Argyle, TX
05-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Relationship building

Certification

Forklift certification

Reach truck certification

Languages

Spanish
Native or Bilingual

Timeline

Lot, Sales, Order Fulfilllment, Lumber

Home Depot
05.2025 - Current

Ranch Hand

Windswept Farm
05.2019 - 03.2025

High School Diploma -

Argyle ISD