Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Jesus Goya Gonzalez

Davenport

Summary

Resourceful Dispatch Associate known for high productivity and efficient task completion. Possess specialized skills in route optimization, communication technology proficiency, and emergency response coordination. Excel in time management, problem-solving, and adaptability, ensuring smooth operations and effective dispatching solutions. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change, I am a passionate and experienced cook with a background in Latin American cuisine. Skilled in food preparation, flavor balancing, kitchen organization, and maintaining high hygiene standards. Committed to delivering quality meals and contributing to efficient, team-driven kitchen environments.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Amazon Dispatch Associate

World LGX LLC
Miami
04.2021 - Current
  • Coordinated driver dispatches, optimized delivery routes, monitored package flow, and supported last-mile logistics to ensure timely and efficient deliveries.
  • Worked closely with warehouse personnel to coordinate loading and unloading of goods.
  • Monitored real-time delivery operations using tracking systems and communication tools to maintain efficiency and resolve on-road issues.
  • Maintained accurate records of dispatch times, driver assignments, and route performance metrics.
  • Developed reports regarding daily dispatch activities for management review.
  • Performed regular maintenance checks on delivery vehicles.
  • Documented services performed, operations information, and dispatch details in system.
  • Prepared daily work and run schedules.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Dispatched drivers to meet daily delivery needs for company customers.

Amazon Delivery Driver

World LGX LLC
Miami
11.2020 - 04.2021
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Received daily delivery instructions and route assignments from dispatch.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Checked tires for proper inflation before leaving on each route.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Transported and safely delivered items to prevent damage or loss.
  • Utilized GPS and maps for efficient route planning.

Cook

La Parrilla Restaurant
Miramar
10.2019 - 11.2020
  • Prepared and served meals in accordance with food safety standards, managed kitchen inventory, and collaborated with kitchen staff to ensure efficient service.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Ordered supplies as needed for the kitchen.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Monitored stock levels of food items and ordered more when necessary.
  • Adhered to food safety standards when storing and preparing foods.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Organized storage areas for efficient usage of space.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Used standardized recipes and other instructions to prepare food.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Replenished food items from inventory and rotated ingredients.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Set up work stations prior to opening to minimize prep time.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Checked quality of food products to meet high standards.

Freightliner Parts Sales Representative

Repuestos BJ Diesel, C.A
Puerto La Cruz
12.2018 - 06.2019
  • Advised clients and handled sales of original spare parts for Freightliner trucks. Managed inventory, processed orders, and provided technical support to ensure customer satisfaction.
  • Prepared reports summarizing sales activity and generated invoices for completed transactions.
  • Created quotes for customers based on their needs, ensuring competitive pricing structure.

QA/QC Inspector

Cicontrol
Puerto La Cruz
11.2007 - 06.2017
  • Operated gamma radiography equipment for non-destructive testing (NDT) to detect internal defects in welding and materials. Followed strict safety protocols, and handled radioactive sources under regulatory standards.
  • Performed on-stream inspection activities using DMS-2 equipment (Digital Measurement System) to monitor pipe thickness and integrity under operating conditions. Ensured compliance with QA/QC and safety standards.
  • Analyzed collected data to determine if corrective actions are necessary to maintain quality standards.
  • Compiled weekly reports summarizing inspection activities, findings, recommendations.
  • Assisted in the development of corrective action plans to address identified non-conformances or areas of improvement.

Warehouse and Sales Assistant

Inversiones Mac
Puerto La Cruz
12.2004 - 08.2007
  • Greeted customers and provided assistance with product selection.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Used point-of-sale systems to track inventory levels and properly restock shelves.
  • Processed special orders for out-of-stock items when necessary.
  • Maintained cleanliness of the sales floor area at all times.
  • Assisted customers in locating products, providing detailed information and recommendations.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Greeted customers to determine wants or needs.

Storekeeper

PGA Venezuela
Puerto La Cruz
08.2002 - 05.2004
  • Determined quantities of stock needed to replenish departments' supplies.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Education

Associate of Science -

U.E Gran Mariscal De Ayacucho
Venezuela
07-2007

Skills

  • Dispatch coordination
  • Problem solving
  • Team collaboration
  • Data analysis
  • Safety compliance
  • Operational efficiency
  • Time management
  • Communication skills
  • Stress management techniques
  • Logistics
  • Mentoring and coaching
  • Adaptability and flexibility
  • Effective communications
  • Service vehicle dispatch
  • Delegating work
  • Stress management
  • Prioritization
  • Decision-making
  • Training & Development
  • Microsoft office
  • Complex Problem-solving
  • Time management abilities
  • Multitasking capacity
  • Conflict management
  • Transportation regulations
  • Dispatch software
  • Route planning expertise

Languages

Spanish
Professional
English
Elementary

Certification

  • Industrial Radiography Level I
    Grupo Sistend Testing C.A – Venezuela (2010)
    Duration: 24 hours
  • Radiological Protection, Safety, Hygiene, and Environment
    Celtex NDT Supplys – Venezuela (2011)
    Duration: 24 hours
  • Basic English Course
    E.P.A – Trinidad and Tobago (2011)
    Duration: 207 hours
  • Defensive Driving
    Chavenezuela C.A – Venezuela (2013)
    Duration: 8 hours
  • Welding Inspection
    Técnica Leal – Venezuela (2013)
    Duration: 24 hours
  • Amazon Driver Introduction & Safety Training
    Amazon DSP Program – [Miami, Fl – [2020]
    Completed introductory training covering Amazon delivery procedures, safety protocols, package handling, and route navigation.
  • Electric Delivery Vehicle Operation Training
    Amazon Logistics / DSP – [2025]
    Trained in the safe and efficient operation of electric delivery vans, including charging procedures, eco-driving practices, and maintenance basics.
  • DOT Driver Qualification Training
    Amazon DSP / Third-Party Provider – [2021]
    Completed training in compliance with U.S. Department of Transportation (DOT) regulations, covering driver safety, vehicle inspections, hours of service, and road readiness.

Affiliations

  • Motivated and responsible individual with a strong passion for both logistics and cooking. I take pride in keeping vehicles clean, organized, and in top condition,qualities that reflect my attention to detail and commitment to excellence. I also have a deep love for cooking, especially Latin cuisine and BBQ, enjoy creating satisfying meals in fast-paced kitchen environments. Known for building strong, lasting relationships with colleagues and bringing a team-oriented attitude to every workplace. Proud father and family man with over 12 years of personal growth and stability.

Timeline

Amazon Dispatch Associate

World LGX LLC
04.2021 - Current

Amazon Delivery Driver

World LGX LLC
11.2020 - 04.2021

Cook

La Parrilla Restaurant
10.2019 - 11.2020

Freightliner Parts Sales Representative

Repuestos BJ Diesel, C.A
12.2018 - 06.2019

QA/QC Inspector

Cicontrol
11.2007 - 06.2017

Warehouse and Sales Assistant

Inversiones Mac
12.2004 - 08.2007

Storekeeper

PGA Venezuela
08.2002 - 05.2004

Associate of Science -

U.E Gran Mariscal De Ayacucho

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Jesus Goya Gonzalez