Jesus Grijalva

• Collaborated with landscaping team to design and implement seasonal displays for added visual interest.

• Coordinated schedules for playdates, meals, and educational activities to enhance routine.
• Reviewed and followed parent directions for children's care.
• Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.

• Handled customer transactions while ensuring compliance with bank policies and guidelines.

-Deposits, withdrawals, cashing checks, loan and credit card payments, account research and functions, specialized funds, foreign currency exchange, ordering banks cards and checks.

• Maintained cash drawer accuracy through diligent counting and reconciliation.
• Worked together with team members to enhance customer service experiences and made sure that their experience was a smooth one.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with inquiries, ensuring a positive shopping experience.
• Maintained accurate cash drawer, balancing receipts and cash at shift end.
• Handled returns and exchanges according to company policy, resolving customer issues.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Counted money in drawers at beginning and end of each shift.

• Processed sales transactions efficiently using point-of-sale systems.
• Collaborated with team members to achieve sales targets and improve customer satisfaction.
• Resolved customer complaints promptly to enhance overall shopping experience.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.