Summary
Overview
Work History
Education
Skills
Timeline
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Jesus Hernandez Jr

Alamo,TX

Summary

Versatile and dedicated, I excelled at Samuel's Pediatrics by enhancing patient care through effective communication and HIPAA-compliant processes. Demonstrated adaptability across diverse roles, from medical assistance to customer service, achieving significant improvements in efficiency and patient satisfaction. My expertise
includes vital sign monitoring and a proven track record in fostering trust and meticulous attention to detail.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Samuel's Pediatrics
09.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Tile Setter Helper

Self-employeed
08.2017 - 10.2019
  • Increased customer satisfaction by maintaining a clean and organized workspace during projects.
  • Finalized installations with sealing agents and smooth lines of caulk.
  • Ensured accurate measurements for cutting tiles, resulting in a precise fit and professional appearance.
  • Reduced waste and saved costs by carefully handling delicate materials such as ceramic, glass, and stone tiles.
  • Improved tile setting efficiency by assisting in the preparation of work areas and materials.
  • Facilitated timely project completions by removing old flooring or wall coverings as needed before starting tile installations.
  • Contributed to a safe working environment by promptly addressing potential hazards or issues related to equipment usage.
  • Minimized errors during installations through careful layout planning using spacers and leveling systems to ensure uniform placement.

Overnight Stocker

HEB Grocery Store
09.2016 - 03.2017
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

Education

No Degree -

Southern Careers Institute
Pharr, TX
09.2020

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • EMR / EHR
  • Immunization Administration
  • Specimens collection and processing
  • Insurance Verification
  • Adaptable

Timeline

Medical Assistant

Samuel's Pediatrics
09.2020 - Current

Tile Setter Helper

Self-employeed
08.2017 - 10.2019

Overnight Stocker

HEB Grocery Store
09.2016 - 03.2017

No Degree -

Southern Careers Institute

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Jesus Hernandez Jr