Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
Meadows Psychotherapy & Assessments
05.2025 - Current
Assisted in managing daily office operations and scheduling appointments.
Supported team members by organizing files and maintaining document integrity.
Coordinated communication between departments to streamline workflow processes.
Utilized Microsoft Office Suite for data entry, report generation, and presentations.
Responded promptly to client inquiries, improving overall customer satisfaction.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Retail/Copy & Print
Office Depot
05.2024 - 12.2024
Worked with FedEx & USPS packaging and shipping that coexisted with Office Depot.
Greeted customers and provided outstanding customer service.
Assisted both co-workers and customers in tasks they needed done around the store.
Answered questions about store policies and addressed customer concerns.
Worked and quickly learned about the paper printing department.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Performed cash, card, and check transactions to complete customer purchases.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Education
Associate of Arts - Psychology
South Texas College
McAllen, TX
12-2026
High School Diploma -
STISD Medical Professions
Olmito, TX
05.2023
Skills
Great communication skills
Empathetic
Attention to detail
Microsoft applications (Word, Outlook, Powerpoint, Excel)
Residential Assessor at State of Maryland – Department of Assessments & TaxationResidential Assessor at State of Maryland – Department of Assessments & Taxation