Jesus Labra
New York,NY
Summary
Motivated with experience in client servicing and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and initiative skills for providing excellent client service.
Overview
6
6
years of professional experience
Work History
Independent Streetwear Business (Entrepreneurship Initiative)
New York, NY
01.2020 - Current
- Bought and sold sneakers, hats, and streetwear through major online resale platforms and personal networks
- Developed pricing strategies, tracked trends, product listings, packaging, customer service independently, and negotiated with buyers to maximize profits
- Operated from New York City while managing nationwide order fulfillment, creating shipping labels and handling logistics to customers across multiple states
- Maintain an active inventory of hats, clothing, and sneakers across multiple sizes, colorways, and drop dates to meet ongoing customer demand
- Inspired by family-owned businesses, this passion sparked interest in long-term career in business and entrepreneurship
Account Executive
B&G Marketing Concepts
New York, NY
01.2026 - 06.2026
- Represented T-Mobile Business by managing a designated sales territory and conducting business-to-business outreach to local businesses.
- Met directly with business owners and delivered consultative sales presentations on T-Mobile Business plans, home and business internet, wireless services, device promotions, and account solutions.
- Built and maintained professional relationships with business owners through personalized client service and ongoing account support.
- Assisted customers with new account creation, wireless line activations, phone upgrades, number transfers (port-ins), business account conversions, and internet installations.
- Maintained current knowledge of T-Mobile promotions, pricing, products, and business solutions to provide accurate recommendations.
- Handled customer objections and guided clients through the sales process from initial consultation to service activation.
Sales Associate
Snipes USA
New York, NY
06.2024 - 01.2026
- Drive daily sales by meeting or exceeding personal and store revenue targets
- Assist customers with sizing, styling, and product
- Fulfill and process pickup and online orders with accuracy and urgency
- Place EOM orders for customers when sizes are unavailable, offering in-store pickup or home delivery to secure the sale
- Collect customer emails and phone numbers during checkout to support marketing and loyalty outreach
- Execute RTV (Return to Vendor) transfers and manage inventory restocks
- Retrieve and manage multiple shoe sizes efficiently in fast-paced settings
- Use POS and internal systems to scan inventory, print SKUs, and check cross-location availability
- Provide accurate and fast checkout experiences with excellent customer service
Summer Youth Employment Program
Children’s Aid
Bronx, NY
07.2022 - 08.2022
- Helped manage transitions, group organization, and activity prep
- Worked closely with children and peers in a structured work environment
- Gained early exposure to various career paths, workplace responsibilities, time management, and community service
- Served the local Bronx community through pantry work and food distribution projects
- Participated in workshops on financial literacy, career readiness, and real-life skills to apply beyond the workplace
- Built strong leadership, communication, and collaboration skills through team-based service learning
- Strong sense of community, culture, and purpose by contributing to programs within our own neighborhoods
Education
Bachelors - Entrepreneurship
Baruch College - Zicklin School of Business
06.2029
High School Diploma -
High School For Environmental Studies
New York, NY06.2025
Skills
- Customer Service & Sales
- Business-to-Business Sales
- Consultative Sales
- POS & Retail Systems
- Product Knowledge & Inventory Management
- Order fulfillment (RTV, EOM)
- Communication & Teamwork
- Bilingual
- Fast Learner & Flexible
- Organized & Reliable
- Territory Management
Timeline
Account Executive
B&G Marketing Concepts
01.2026 - 06.2026
Sales Associate
Snipes USA
06.2024 - 01.2026
Summer Youth Employment Program
Children’s Aid
07.2022 - 08.2022
Independent Streetwear Business (Entrepreneurship Initiative)
01.2020 - Current
Bachelors - Entrepreneurship
Baruch College - Zicklin School of Business
High School Diploma -
High School For Environmental Studies