Jesus Ledezma
San Jose,United States
Summary
Dedicated and enthusiastic employee with superior skills in working in both team-based and independent capacities. With 2-3 years of solid work experience, I bring a strong work ethic and excellent organizational skills to any setting. Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Five Guys Inc.
05.2023 - 07.2024
- Efficiently operated the cash register, ensuring accurate transactions, and providing excellent customer service.
- Prepared and served high-quality food items, ensuring adherence to safety and sanitation standards.
- Collaborated with team members to maintain a clean and organized work environment, including restocking supplies and cleaning the dining area.
- Demonstrated strong communication skills by effectively taking and preparing customer orders in a timely manner.
- Adapted quickly to a fast-paced work environment, multitasking, and prioritizing tasks to meet customer demands.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Guest Advocate
Target
06.2022 - 04.2023
- Processed sales transactions to prevent long customer wait times.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Balanced daily transactions on a computerized point-of-sale system.
- Helped customers find specific products, answered questions, and offered product advice.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Skills
- Multitasking
- Strong work ethic
- Customer service
- Safe food handling practices
- Team building
- Planning and coordination
- Speedy and efficient
- Excellent communicator
- Bilingual
- Inventory management
Certification
- Food Handlers Certificate
www.statefoodsafety.com/UserCertificate/..., The food handlers certificate approves that I have completed a food safety course approved by the state or county.
Accomplishments
- Showcase Of Learning, 11/23, Jesus Rios (principal)
- Honor Roll, 02/24, The Foundation for Hispanic Education, The Honor Roll award is a special recognition for outstanding academic achievement and attitude. It is based on the student's total grade point average for the preceding quarter or semester, as well as behavior.
- Early University Acceptance, 11/23, San Francisco State University
Volunteer Experience
- Summer Movies Nights
Volunteered during the summers from the years of 2019-2023, hosting movie nights at the Mayfair Community Center.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Crew Member
Five Guys Inc.
05.2023 - 07.2024
Guest Advocate
Target
06.2022 - 04.2023