Summary
Overview
Work History
Education
Skills
Accomplishments
Sign Language
Timeline
Generic

Jesus Lopez

Learning Ambassador (Trainer)
San Antonio,Texas

Summary

Energetic Brand Ambassador wit 2 years of experience successfully promoting products. Expert at drawing large crowds, explaining product benefits and using strategic selling tactics to increase revenue. Skilled in public speaking, brand development, brand marketing and customer interaction. Reliable employee seeking ICQA position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals. Experienced Learning Ambassador with over 2 years of experience in Amazon. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Ambassador eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any training and training in all skills such as ICQA, Problem Solver and Pickers . Motivated to learn, grow and excel at Amazon.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Learning Ambassador

Amazon
San Antonio, TX
03.2020 - 05.2022
  • Created, collected and recorded data on student progress to determine next steps for student success.
  • Supported interaction between students during group work activities using guided conversation.
  • Taught any subjects to students using differentiated activities designed by teacher.
  • Met with students outside of class to provide specialized instruction such as ICQA
  • Honored confidentiality to safeguard students' private information.
  • Assessed student needs to determine appropriate level of required support.
  • Implemented individual learning plans to helps students per semester learn new skills and techniques for retention.
  • Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Analyzed consumer usage patterns to identify trends and target key demographics.
  • Learned products inside and out to give best possible demonstrations and answer consumer questions.
  • Collaborated with demonstration team to engage large crowds.

ICQA Warehouse Associate

Amazon
San Antonio, TX
06.2019 - 03.2020
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Updated daily logs with regular shift activities and incident details.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Simplified shipping and receiving processes for improved workflow.
  • Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Performed general housekeeping and cleaning tasks.
  • Checked packages and merchandise for damage and notified vendors.

ICQA Problem Solver

Amazon
San Antonio, TX
01.2018 - 12.2018
  • Developed inventory improvement plans, inventory control procedures and best company practices.
  • Conducted periodical cycle counts to prevent potential inventory issues.
  • Communicated with management about potential inventory risks to fulfill orders on time.
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.
  • Responded to departments to provide product or inventory procedural information.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Reported problems and concerns to management.
  • Conducted data review and followed standard practices to find solutions.
  • Provided training to over onboarding team members in 2018.

Amazon Fulfilment

Amazon
Robbinsville, TX
06.2017 - 01.2018
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Drove customer satisfaction by successfully completing all returns quickly.
  • Cross-trained new associates on picking and filling orders for warehouse products.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes [Number]%.

Education

High School Diploma -

Abraham Lincoln High School
Philadelphia, PA
09.2002 - 06.2006

Skills

Excellent Communication

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Accomplishments

  • Achieved best accuracy by completing teaching task of ICQA with accuracy and efficiency.
  • Achieved Deaf people through effectively helping with Accuracy of training to be the best.
  • Documented and resolved Issues which led to better result of accurate information.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of a few staff members.

Sign Language

I am Hard of Hearing and Trained both Hearing and Deaf alike to improve their skills on their job.

Timeline

Learning Ambassador

Amazon
03.2020 - 05.2022

ICQA Warehouse Associate

Amazon
06.2019 - 03.2020

ICQA Problem Solver

Amazon
01.2018 - 12.2018

Amazon Fulfilment

Amazon
06.2017 - 01.2018

High School Diploma -

Abraham Lincoln High School
09.2002 - 06.2006

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Jesus LopezLearning Ambassador (Trainer)