Jesus Lopez
The Bronx,NY
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Supervisor
UNIQLO
Manhattan, NY
11.2024 - Current
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Created new strategies for improving customer service standards within the organization.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
Cashier Team Lead
UNIQLO
Manhattan, NY
08.2020 - 11.2023
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Performed daily opening and closing procedures for the register area.
Sales Associate
Gap
The Bronx, NY
08.2019 - 06.2020
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Developed trusting relationships with customers by making personal connections.
Education
Associate of Arts -
Borough of Manhattan Community College
New York, NY06-2020
Skills
- Customer service
- Goal oriented
- Attention to detail
- Performance management
- Business development
Timeline
Supervisor
UNIQLO
11.2024 - Current
Cashier Team Lead
UNIQLO
08.2020 - 11.2023
Sales Associate
Gap
08.2019 - 06.2020
Associate of Arts -
Borough of Manhattan Community College