Experienced bilingual investigative and operations professional with over 8 years in complex assessments and interagency coordination. Skilled in managing concurrent cases and collaborating with diverse partners in high-risk environments. Holds an active Top Secret clearance and is a Criminal Justice degree candidate with a 3.9 GPA, dedicated to safeguarding vulnerable populations and achieving critical mission outcomes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
International Operations Supervisor / Operations Center Database Manager
Joint Interagency Task Force South
12.2023 - Current
Coordinate intelligence, timelines, and resources across DHS, DoD, and 24 international partner organizations, contributing to the interdiction of $9.5B+ in illicit assets.
Utilize GIS and advanced data analysis tools to support mission planning, risk assessment, and post-operation reporting, directly enabling the interdiction of 460 metric tons of narcotics and the detention of 214 high-value targets.
Oversee full lifecycle management of multinational technology and data projects, including requirements definition, development, training, deployment, and sustainment, improving partner interoperability and information sharing.
Analyze and optimize mission-critical databases and workflows, increasing data retrieval efficiency by 30% and improving leadership visibility into performance metrics and operational trends.
Conduct assessments of real-time enforcement operations to ensure alignment between operational scope, data integrity, and mission priorities across multiple concurrent workstreams.
Managed performance, training, and administrative readiness for a 20-person team, ensured compliance and accountability.
Administer and track aviation support programs within a $2.5M portfolio, validating operational data, resolving discrepancies with domestic and international vendors, and coordinating with finance teams to ensure timely and accurate payments.
United States Southern Command
Operations Specialist
U.S. Navy
San Diego, California
02.2019 - 12.2023
Supervised a 28-person work center, planning, scheduling, and executing daily, weekly, and long-range operational tasks in a dynamic maritime environment.
Selected over 22 peers for a senior leadership role typically reserved for higher-ranking personnel, leading and mentoring up to 35 personnel to improve operational readiness and mission execution.
Directed end-to-end management of a $2M+ equipment and asset portfolio encompassing 300+ critical systems, maintaining 98% operational uptime through proactive planning, risk mitigation, and resource allocation.
Planned and coordinated personnel deployment, sensor utilization, and operational priorities during complex international exercises, delivering real-time intelligence and operational support to command leadership.
Managed task sequencing, manpower allocation, and schedule conflicts across operations and maintenance teams, ensuring timely mission completion under evolving requirements.
Analyzed tactical systems to validate data accuracy, supporting operational decision-making and effective resource utilization.
Enforced safety, compliance, and quality standards across work center activities, achieving 100% safety compliance throughout multiple high-risk deployments.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
11-2025
Associate of Arts - Criminal Justice
Southern New Hampshire University
11-2025
Skills
Operations Planning & Execution
Risk Assessment and Safety Evaluation
Threat Assessment & Decision-Making
Operational Risk Management
Data Analysis & Performance Metrics
Process Improvement and Optimization
Operational Reporting
Interagency Coordination
Cross-Functional Team Leadership
Stakeholder & Partner Management
Microsoft Office 365
Bilingual Fluency (English & Spanish)
Certification
Google Project Management Professional Certificate, 02/01/26