Sativa Silva
San Leandro,CA
Summary
Highly efficient Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Multi-Purpose Clerk
Luckys Stores
09.2022 - Current
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Implemented organizational strategies for product displays, enhancing shopping experience.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Service Specialist
Luckys Stores
10.2021 - 09.2022
- Led customer service initiatives to enhance client satisfaction and loyalty.
- Trained and mentored new team members on operational procedures and policies.
- Streamlined inventory management processes to improve accuracy and efficiency.
- Developed promotional strategies to increase product visibility and sales performance.
Education
No Degree - Biology
Chabot College
Hayward, CA09-2023
High School Diploma -
Arroyo High School
San Lorenzo, CA06-2022
Skills
- Cash handling
- Customer service
- Cash management
- Database entry
- Prioritization
- Relationship building
- Quality control
- Multitasking
- Teamwork and collaboration
Timeline
Multi-Purpose Clerk
Luckys Stores
09.2022 - Current
Service Specialist
Luckys Stores
10.2021 - 09.2022
No Degree - Biology
Chabot College
High School Diploma -
Arroyo High School