Jesus Mateo
Automotive Service Technician
Costa Mesa,CA
Summary
Skilled Express Service Technician with proven expertise in maintenance repair and vehicle inspections, honed at Volkswagen of Garden Grove. Excelled in maximizing workflow efficiency and enhancing team performance through effective training and collaboration. Demonstrated ability to improve service quality, achieving a significant reduction in client wait times.
Overview
2
2
years of professional experience
Work History
Express Service Technician
Volkswagen of Garden Grove
02.2024 - Current
- Maximized workflow efficiency by coordinating closely with parts department during repair process.
- Performed routine maintenance tasks such as oil changes, tire rotations, and filter replacements with precision and care.
- Assisted in training new technicians, sharing expertise and best practices for efficient work performance.
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Assisted senior technicians with challenging projects, gaining valuable hands-on experience in various aspects of automotive repair work.
Express Technician
Audi Fletcher Jones
02.2023 - 09.2023
- Performed routine maintenance tasks such as oil changes, tire rotations, fluid checks, and filter replacements.
- Identified opportunities for upselling additional services or products based on individual customer needs.
- Maintained safety within the workplace by following established protocols for hazardous materials handling and equipment usage.
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
- Collaborated with team members to ensure a smooth workflow, resulting in reduced wait times for clients.
Education
Associate of Science - Automotive Science
Universal Technical Institute
Long Beach, CA03-2023
High School Diploma -
Costa Mesa High School
Costa Mesa, CA06-2021
Skills
- Brake servicing
- Tire rotations
- Engine repair
- Vehicle inspections
Timeline
Express Service Technician
Volkswagen of Garden Grove
02.2024 - Current
Express Technician
Audi Fletcher Jones
02.2023 - 09.2023
Associate of Science - Automotive Science
Universal Technical Institute
High School Diploma -
Costa Mesa High School
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