Jesus M Correa
Jackson Heights,USA
Summary
Seeking an engaging and fulfilling role that offers challenges and opportunities for personal and professional growth. Leveraging skills, experience, and professionalism in the hospitality industry to provide exceptional service, foster loyalty, and project a positive image of the property to valued guests.
Overview
28
28
years of professional experience
Work History
Stewarding Supervisor
Harvard Club Of New York City
07.2024 - Current
- Collaborated with culinary team members to optimize kitchen workflows for increased efficiency.
- Implemented environmentally friendly practices throughout the stewarding department, promoting sustainability and reducing waste generation.
- Improved overall cleanliness and organization of the kitchen by implementing efficient stewarding processes and procedures.
- Ensured compliance with health and safety regulations by conducting regular inspections and addressing issues promptly.
- Increased employee retention rates by providing comprehensive training programs and fostering a positive work environment.
- Enhanced team productivity through effective scheduling, delegation, and supervision of daily tasks.
- Developed customized cleaning schedules for each area of the kitchen, maintaining impeccable hygiene levels at all times.
- Maintained high sanitation standards across all food preparation areas to ensure consistent quality and guest satisfaction.
Kitchen Steward
Baccarat Hotel & Residences
02.2025 - 04.2025
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Enhanced kitchen efficiency by streamlining dishwashing and cleaning processes.
- Washed utensils, cookware, dishes and trays.
- Contributed to an exceptional dining experience for guests by maintaining a clean and inviting environment in the kitchen area.
- Contributed to a positive work culture by fostering strong relationships with team members, resulting in improved staff retention rates.
Food Runner
St . Regis Hotel
01.2024 - 04.2025
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Stewarding
Four Seasons Hotel
02.2025 - 02.2025
- Implemented environmentally friendly practices throughout the stewarding department, promoting sustainability and reducing waste generation.
- Improved overall cleanliness and organization of the kitchen by implementing efficient stewarding processes and procedures.
- Conducted thorough cleaning and maintenance of stewarding equipment, ensuring longevity and reliability.
- Identified opportunities for improvement within the stewarding department, making recommendations for changes as needed.
- Championed sustainability initiatives within the stewarding department by promoting recycling practices and responsible waste disposal methods.
- Facilitated cross-training among stewarding team members, enhancing flexibility in staffing assignments to meet fluctuating demand levels efficiently.
Barista
Millennium Hilton one UN plaza
01.2012 - 09.2024
- Shop opener, set up pastries, coffee preparation, attends to guests needs.
- Welcoming our guests and customers to a clean environment with freshly made food and a coffee drink menu.
Pantry Attendant
Harvard Club Of New York City
04.2023 - 04.2024
- Conducted regular upkeep to keep the environment tidy, organized, and visually pleasing.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Collaborated with team members to improve overall service quality and guest experience.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Utilized strong interpersonal skills to establish rapport with guests.
HARVARD MAINTENANCE
01.2010 - 01.2012
- Perform cleaning duties, including washing windows and vacuuming, sweeping, mopping and stripping and buffing floors.
- Garbage Disposals etc.
Barista/shift supervisor
Starbucks
01.2009 - 01.2010
- Prepare and serve hot & cold beverages; such blended coffees and specialized teas.
- Accurately & quickly take and place all drinks and food orders etc.
- Maintain and check food for appearance, temperature and portion size and deliver food orders in a timely fashion.
- Accountable for cash & credit transactions.
- Also, skilled in receiving deliveries and verifying 400-pieces orders, noted discrepancies, damages, and missing items.
- Computers Proficiencies; various POS software programs, including QUICKBOOKS POS Pro and Keystroke POS System.
Customer Service/Representative/ Sales
Crate&barrel
01.2009 - 01.2010
- Skilled in essential physical job functions, anticipating needs and empathizing with Diverse International customers relating to their Requests in merchandising sales in Furniture, appliances etc.
- Provide them with a window timeline (estimated time) of arrival for deliveries.
- Sales support, polished telephone skills in taking and Placing orders, Speak clearly, quickly identify and resolve problems, listen and respond to requests & concerns and follow up to assure complete satisfaction.
General Manager//Security management
Marche Madison
01.1997 - 01.2009
- Company Overview: Gourmet/restaurant/market Corp.
- Customer service; Build customer base through friendly, attentive service.
- Delicatessen, produce, phone orders, Catering services, Maintain store appearance & stock shelves.
- Supervised 30+ employees.
- Trained management staff in procedures with policy implementation.
- Developed & maintained close working relationships with other store affiliated locations.
- Promoted three times in 18 months to Key Holder.
- Gourmet/restaurant/market Corp.
Education
Workforce1 Business Employment skills Certification -
Ferrari driving School, inc.
Astoria, QueensCommercial Driver license Class B-XPS - Hazmat
Brooklyn, New York8 &16 Hr Security Certificate - Fired Guard
NYC Fire DEPT
Brooklyn, New YorkHigh school Equivalency diploma -
LaGuardia Community College
Long Island City01.2006
Skills
- Team collaboration
- Active listener
- Order taking
- Friendly and outgoing
- Cash handling
- Attention to detail
- Problem-solving
- Opening and closing duties
- Adaptive and creative
- POS system operation
- Team leadership
- Beverage preparation
- POS systems
- Safe food handling practices
- Espresso machine operation
- Inventory management
- Exceptional customer service
- Cleanliness
- Performance improvement
- Excellent memory
- Coffee expertise
- Product upselling
- Time management
- Team player
- Safe food handling
- Excellent math skills
- Cash register operation
- Menu memorization
- Hospitality service expertise
- FLUENT IN LANGUAGE
- Sandwich preparation
- Espresso preparation
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Kitchen Steward
Baccarat Hotel & Residences
02.2025 - 04.2025
Stewarding
Four Seasons Hotel
02.2025 - 02.2025
Stewarding Supervisor
Harvard Club Of New York City
07.2024 - Current
Food Runner
St . Regis Hotel
01.2024 - 04.2025
Pantry Attendant
Harvard Club Of New York City
04.2023 - 04.2024
Barista
Millennium Hilton one UN plaza
01.2012 - 09.2024
HARVARD MAINTENANCE
01.2010 - 01.2012
Barista/shift supervisor
Starbucks
01.2009 - 01.2010
Customer Service/Representative/ Sales
Crate&barrel
01.2009 - 01.2010
General Manager//Security management
Marche Madison
01.1997 - 01.2009
Workforce1 Business Employment skills Certification -
Ferrari driving School, inc.
Commercial Driver license Class B-XPS - Hazmat
8 &16 Hr Security Certificate - Fired Guard
NYC Fire DEPT
High school Equivalency diploma -
LaGuardia Community College
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