Jesus Medina
Fort Lauderdale,FL
Summary
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
5
5
years of professional experience
Work History
Service Maintenance Supervisor
Greystar Property Management
06.2022 - Current
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Managed efficient teams of up to 8 employees.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Everyday huddles with team to set goals and review schedule for the day.
- Contact and schedule vendors when needed.
- Create schedule for the make ready including in it, team members and vendors.
- inspect regularly fire panel and fire extinguishers.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Mobile Phone Technician
T-Mobile
09.2019 - 09.2021
- Offered guidance to consumers on purchasing mobile phone accessories.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various mobile phone issues.
- Delivered exceptional customer service while assisting clients with mobile device inquiries and concerns.
- Installed and configured new devices and system components.
- Collaborated with team members to improve overall efficiency and quality of mobile phone repairs.
Education
Bachelor of Science - Mechanical Maintenance Engineering
Rafael Maria Baralt Experimental University
Venezuela06.2017
High School Diploma -
Alirio Ugarte Pelayo
Venezuela06.2012
Skills
Team Supervision
Troubleshooting
Work Order Management
HVAC Systems
Emergency Response
Grounds Maintenance
Staff Scheduling
Electrical Troubleshooting
Equipment Troubleshooting
Inventory Monitoring
Attention to Detail
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Service Maintenance Supervisor
Greystar Property Management
06.2022 - Current
Mobile Phone Technician
T-Mobile
09.2019 - 09.2021
Bachelor of Science - Mechanical Maintenance Engineering
Rafael Maria Baralt Experimental University
High School Diploma -
Alirio Ugarte Pelayo