JESUS MENDOZA J.
Fort Myers,USA
Summary
Adept at supporting and improving company logistics management by utilizing excellent customer relations, administrative and multitasking abilities. Detail-oriented and accurate with a well-coordinated approach to all tasks. Dependable, driven and dedicated to maintaining smooth and efficient operations. Gifted in managing incoming and outgoing shipments, overseeing inventory counts and complying with applicable laws. Strong relationship-building and communication abilities. Flexible hard worker ready to learn and contribute to team success with exceptional customer service. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Logistics Manager
BioXTEND Co.
Fort Myers, FL
04.2023 - Current
- Assisted in the development of transportation plans and strategies for shipments.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Coordinated with vendors, carriers, and customers to manage freight costs and transit times.
- Maintained accurate records of incoming and outgoing shipments.
- Developed relationships with logistics providers to optimize shipping processes.
- Investigated claims related to damaged or lost goods during shipment.
- Prepared documentation such as bills of lading, commercial invoices, packing lists. for customs clearance purposes.
- Collaborated with internal teams to ensure smooth flow of materials within the organization's supply chain network.
- Negotiated contracts with third-party vendors for transportation services.
- Received invoice payments, handled deposits and reconciled accounts.
- Dispatched information to service providers to schedule freight movement.
- Monitored inventory levels and initiated re-stocking processes when necessary.
Assistant Manager
La Brasa
Pembroke Pines, FL
10.2022 - 04.2023
- Assisted in recruiting, training, and scheduling staff members.
- Provided leadership and direction to restaurant employees.
- Ensured compliance with health and safety regulations.
- Monitored customer service standards and took corrective action when needed.
- Supervised food preparation, ordering of supplies, and inventory control.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of sales transactions and other financial information.
- Created weekly work schedules for all restaurant personnel.
- Analyzed operational costs and made recommendations for cost savings.
- Managed cash register operations including deposits and reconciling discrepancies.
- Reviewed employee performance data regularly to identify areas needing improvement.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Assisted personnel with duties and tasks during high-volume periods.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
Freight Forward Agent
Genia Care C.A
Caracas, Venezuela
01.2021 - 10.2022
- Request to the freight forwarded freight quote
- Preparation of documents so that the export merchandise that transits or moves through customs, is loaded or on board the transport and sent to its destination
- Contact with the shipping companies for the issuance of the BL or air guide
- Worked well independently and on a team to solve problems such as getting in contact with clients all around the globe in order to make them pay charges for demurrage & detention or other charges pertaining to the shipping lines
- Send legal notices and make calls to pressurize clients to pay.
- Assisted customers in tracking their shipments through online portals or phone calls.
- Maintained accurate records of shipments, invoices and customs documents.
LOGISTICS ASSISTANT
Farmatodo C.A
Los Teques, Venezuela
08.2019 - 12.2020
- Received invoice payments, handled deposits, and reconciled accounts
- Review of the goods received by suppliers and CENDIS
- Communication with suppliers and CENDIS.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Assisted in the development of transportation plans and strategies for shipments.
Education
Higher Technician Degree in International Trade -
Simon Bolivar University
08.2021
Bachelor of Science -
Juan XXIII
07.2015
Skills
- Marketing strategies
- Distribution balancing
- Account: management
- Dispute resolution
- Professional telephone demeanor
- Shipment monitoring
- Billing understanding
- Stock control
- Warehouse Operations
- Spreadsheet tracking
- Operational Efficiency
- Customer Relations
- Recordkeeping
- Computer-Based Inventory System
- Problem-Solving
- Efficiency Improvement
- 3PL and LTL knowledge
- Global logistics
- Customer Service
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Logistics Manager
BioXTEND Co.
04.2023 - Current
Assistant Manager
La Brasa
10.2022 - 04.2023
Freight Forward Agent
Genia Care C.A
01.2021 - 10.2022
LOGISTICS ASSISTANT
Farmatodo C.A
08.2019 - 12.2020
Higher Technician Degree in International Trade -
Simon Bolivar University
Bachelor of Science -
Juan XXIII