Jesus Mercado
Perris,CA
Summary
Skilled Postal Service Clerk with background in managing high volume mail processing, customer service, and administrative tasks. Strong knowledge of postal regulations and procedures combined with the ability to handle confidential information with discretion. Committed to improving efficiency and productivity within fast-paced environments. Proven track record of problem-solving abilities and strong interpersonal skills leading to positive customer experiences.
Skilled Electrical Technician with experience in troubleshooting, repairing, and maintaining electrical systems. Strengths include a deep understanding of electronic devices and systems, strong problem-solving skills, and knowledge of safety procedures. Previous work has consistently resulted in improved efficiency and reduced downtime for equipment.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Clerk
Postal Service
Perris, CA
08.2023 - Current
- Delivered bulk mailings using special sorting equipment such as barcode scanners or automated systems.
- Ensured all USPS regulations were followed while handling confidential materials such as registered mail.
- Distributed mail to customers with correct identification and proper postage.
- Organized postal documents, such as manifests, orders, receipts, and reports. For filing purposes.
- Answered customer inquiries regarding services provided by the Post Office including package tracking information.
- Help customers fill out change of address forms and reports for lost or stolen mail.
Education
Some College (No Degree) - Electrical Technician
Education And Training UEI College
Riverside, CASkills
- T-card
- Electrical and Mechanical Trouble Shooting
- Product Assembly
- Conduit Bending
- OSHA 10 Certified
- Lockout/Tagout Certified
- Technical Trouble Shooting
- Work with PLC's
- Blueprint Reading/Schematics
- Residential and Commercial Applications and Low Voltage
- Sales Presentations
- Customer Service
- Customer Assistance
- Stock replenishment
- Flexible Schedule
- Upselling strategies
- Retail merchandising expertise
- Sound design
- Equipment testing
- Sound Editing
- Audio Editing
- Staff Management
- Stationary surveillance
- First aid and CPR certified
Certification
- Electrical Technician Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Clerk
Postal Service
08.2023 - Current
Some College (No Degree) - Electrical Technician
Education And Training UEI College