Overview
Work History
Education
Skills
Timeline
Generic

JESUS M. GUEVARA

Houston,TX

Overview

2026
2026
years of professional experience

Work History

Human Resources Coordinator

NOV Tuboscope
02.2025 - Current
  • Administer HR policies, procedures, and functional processes, ensuring compliance and consistency across the organization.
  • Supported 2025 competency program for Coating plant as the programs coordinator
  • Coordinate the onboarding process, including initiating and processing personnel changes in HRIS, conducting new employee orientations, and maintaining personnel files.
  • Assist with employee relations matters, documenting performance issues and participating in investigations; escalate complex issues to HR Business Partners as needed.
  • Generate and analyze HRIS reports to support decision-making and compliance requirements.
  • Contribute to departmental goals, objectives, and continuous improvement initiatives by recommending process enhancements.
  • Participate in HR staff meetings, cross-functional meetings, and professional development seminars.
  • Support customer service excellence and operational efficiency through new approaches and streamlined procedures.

Human Resource Assistant

American Stone
11.2023 - 03.2024
  • Oversee the employee lifecycle within the Firm's HRIS, managing hires, terminations, and data updates, including those specific to H2B employees.
  • Facilitate efficient onboarding for new hires, ensuring accurate input of personal, emergency contact, and citizenship information while verifying completion of required paperwork.
  • Conduct comprehensive audits of HR data and documentation. Promptly address inquiries received via the HR inbox.
  • Provide language interpretation services for Quarterly meetings, supporting H2B and non-English speaking employees.
  • Coordinate the distribution of monthly headcount reports and assist in policy administration.
  • Maintain strict confidentiality of employee records and information.
  • Manage firm-wide anniversaries and HR document management.
  • Support hiring processes, including posting positions, screening resumes, and scheduling interviews using the Applicant Tracking System (ATS).
  • Conduct background checks and assist with temporary employee management.
  • Contribute to employee relations initiatives, fostering a positive work environment and enhancing team cohesion.

Customer Support Market Relations (CSMR)

NRG Energy
05.2017 - 07.2022
  • Lead resolution efforts for intricate residential and small commercial customer account challenges, leveraging robust analytical skills to meticulously review data, diagnose issues, and enact system and/or market corrections.
  • Navigate through complex resolution paths, drawing upon a diverse skill set encompassing Enrollment Transaction Management, Billing, Credit, Disputed Bills, Issue Resolution Desk, and collaboration with the Public Utility Commission Team.

Credit Operations Specialist

NRG Energy
  • Implement the company's credit and collection policies, integrating best practices and procedures to tailor credit solutions for designated customer accounts. Diligently assess customer profiles by meticulously reviewing reports, credit bureau documents, and financial statements to ensure adherence to deposit requirements. Skillfully investigate and analyze customer complaints, prepare comprehensive findings to facilitate responsive actions to inquiries from the Public Utility Commission, consumer advocates, media, and internal management.

Human Resource Assistant (Part-time)

Transport Trading International (T.T.I)
07.2012 - 11.2016
  • Contribute to recruitment efforts by engaging in resume review, conducting, and coordinating interviews, facilitating the hiring process, and maintaining ongoing communication with candidates. Conduct candidate interviews and diligently followed up with necessary protocols to advance the hiring process. Reviewed and processed onboarding materials and developed tailored training sessions.
  • Maintain accurate employee documentation and records in HRIS system, ensuring the integrity of the employee database. Oversee tracking of employee attendance, PTO, and sick leave, while providing support in payroll processing and employee-related inquiries.
  • Manage departmental email correspondence, promptly addressing employee inquiries and concerns with professionalism and efficiency. Leverage Applicant Tracking System (ATS) to streamline recruitment processes, contributing to efficient talent acquisition. Additionally, actively contribute to employee relations initiatives, fostering a positive work environment and enhancing team cohesion.

Administrative Marketing Assistant

Telemundo Houston

Teller

Wells Fargo Bank

Education

Bachelor of Arts - Communication Studies

University of Houston, Downtown
Houston, TX

Skills

  • Bilingual (Spanish)
  • Communications skills: Interpersonal, Public, & Written
  • Public Speaking Advanced
  • Public Speaking Microsoft Office
  • Microsoft Windows Mac OS systems Public Deliberation
  • Training & Development
  • Credit Analysis Microsoft SharePoint Oracle
  • Computer Networking
  • Business Development
  • Translation to Spanish
  • Interviewing
  • Employee Relations
  • Employee Orientation
  • Recruiting
  • Onboarding
  • LOA
  • Unemployment Claims
  • UNUM
  • Investigations
  • Workers Compensations
  • H2B Employees Technical Support Operations
  • Systems Digital Marketing
  • Human Resources
  • Workers Compensation
  • Newsletters
  • Process Improvement
  • Payroll Processing
  • SYSTEM SKILLS
  • SAP CRM
  • SAP
  • NES Teleprompters
  • Workday Peoplesoft
  • Applicant Tracking System (ATS)
  • Adobe Photoshop
  • Microsoft Office
  • HRIS
  • Adobe Acrobat

Timeline

Human Resources Coordinator

NOV Tuboscope
02.2025 - Current

Human Resource Assistant

American Stone
11.2023 - 03.2024

Customer Support Market Relations (CSMR)

NRG Energy
05.2017 - 07.2022

Human Resource Assistant (Part-time)

Transport Trading International (T.T.I)
07.2012 - 11.2016

Teller

Wells Fargo Bank

Credit Operations Specialist

NRG Energy

Administrative Marketing Assistant

Telemundo Houston

Bachelor of Arts - Communication Studies

University of Houston, Downtown

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JESUS M. GUEVARA