Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jesus Millan

Riverside,CA

Summary

Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Auto Finance Specialist

Progressive Auto Group
San Bendadino, CA
07.2020 - Current
  • Processed payments from customers on time according to established guidelines.
  • Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
  • Documented best practices related to the budgeting process in order to promote efficiency.
  • Built and maintained a strong customer base through exceptional relationship-building skills resulting in repeat business and referrals.
  • Conducted thorough vehicle inspections to accurately assess condition and value for trade-ins or purchases
  • Negotiated favorable pricing terms with suppliers to maximize profit margins on vehicle sales
  • Managed all aspects of the sales process from initial contact through delivery of vehicles ensuring customer satisfaction at every stage

Automotive Technician

RTA Bodyworkz
Santa Ana, CA
01.2014 - Current
  • Repaired or replaced faulty components in accordance with manufacturer specifications and industry standards
  • Utilized computerized diagnostic equipment to identify complex issues and provide accurate repair solutions
  • Collaborated with service advisors to communicate repair recommendations to customers effectively
  • Maintained detailed records of all repairs performed, parts used, and labor hours for billing purposes
  • Installed aftermarket accessories such as audio systems or navigation units according to customer preferences
  • Suggested preventative maintenance measures to customers based on manufacturer recommendations and industry best practices

Retail Store Manger

T-Mobile Premium Retailers
Santa Ana
02.2007 - 03.2013
  • Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
  • Provided exceptional customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction
  • Demonstrated expertise in a wide range of cell phone models and accessories to assist customers in making informed purchasing decisions
  • Built strong relationships with customers to foster repeat business and generate referrals
  • Collaborated with team members to achieve overall store sales goals and promote a positive work environment
  • Stayed up-to-date on the latest industry trends, new product releases, and competitor offerings to effectively communicate value propositions to customers
  • Assisted in inventory management by conducting regular stock checks, identifying popular products for reordering, and maintaining accurate records
  • Performed troubleshooting for customers experiencing technical issues with their devices or services
  • Conducted product demonstrations highlighting key features and benefits to enhance customer understanding and drive sales
  • Utilized CRM software to track customer interactions, follow-up on leads, and manage sales pipeline effectively

Education

GED -

Centennial High School
Santa Ana, CA
06-2010

Skills

  • Sales negotiation techniques
  • Credit analysis expertise
  • Professionalism and integrity
  • Financial acumen
  • Loan underwriting proficiency
  • Strong analytical skills
  • Relationship management
  • Strategic partnership development

Languages

Spanish
Professional

Certification

  • Used Cars Dealership

Timeline

Auto Finance Specialist

Progressive Auto Group
07.2020 - Current

Automotive Technician

RTA Bodyworkz
01.2014 - Current

Retail Store Manger

T-Mobile Premium Retailers
02.2007 - 03.2013

GED -

Centennial High School

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Jesus Millan