Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
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Jesus Munoz

San Jose,United States

Summary

In my past experiences I've learned excellent customer service abilities in my past positions such as a Sales Associate/Leadership/Stock at Journey’s, effectively solving problems that ensure satisfaction. I've proven myself as a cashier and front-of-store attendant that I can accurately handle transactions, keep the store looking nice, and multitask well even in busy settings. When I quickly increased the number of positive reviews by my co-workers by implementing a new format of keeping track of stock, it was clear that I was taking the lead. With a strong attention to detail and outstanding communication abilities.

Overview

2
2
years of professional experience

Work History

Retail Cashier

Burlington Stores, Inc.
San Jose, California
06.2025 - Current
  • Handled merchandise returns and exchanges according to store policies.
  • Managed cash register operations and maintained cash drawer integrity.
  • Processed customer transactions quickly and accurately at Burlington Stores.

Stock Associate

Journeys
Milpitas, California
02.2024 - 07.2025
  • Organized stockroom to maintain efficient inventory management.
  • Assisted customers by locating and retrieving merchandise.
  • Processed incoming shipments and ensured accurate stock counts.
  • Monitored product displays to ensure visual appeal and compliance.

Sales Associate

Journeys
Milpitas, California
11.2023 - 07.2025
  • Assisted customers with product selection and provided personalized recommendations.
  • Maintained visual merchandising standards to enhance store presentation.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve sales goals and promote teamwork.
  • Assisted customers with product selection, sizing and styling.

Stocker

Adidas
Milpitas, California
02.2024 - 06.2025
  • Stocked shelves with adidas products to ensure optimal presentation and availability.
  • Organized inventory in the stockroom for efficient retrieval and restocking processes.
  • Maintained cleanliness and orderliness of store displays and stock areas.

Cashier

Carls Jr
San Jose, California
02.2023 - 08.2023
  • Processed customer transactions efficiently at fast-food restaurant.
  • Maintained accurate cash drawer and balanced registers daily.
  • Assisted customers with menu selections and special requests.
  • Collaborated with team members to ensure smooth service flow.

Education

Associate's degree - Business Administration and Management, General

Mission College
Santa Clara, CA
05.2027

High School Diploma - Accounting and Business/Management

Independence High School
San Jose, CA
06-2025

Skills

  • Customer service
  • Inventory management
  • Sales support
  • Visual merchandising
  • Cash handling
  • Time management
  • Merchandise stocking
  • POS systems
  • Merchandising awareness
  • Product recommendations
  • Upselling and cross selling
  • Customer engagement

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
German
Professional

References

References available upon request.

Timeline

Retail Cashier

Burlington Stores, Inc.
06.2025 - Current

Stocker

Adidas
02.2024 - 06.2025

Stock Associate

Journeys
02.2024 - 07.2025

Sales Associate

Journeys
11.2023 - 07.2025

Cashier

Carls Jr
02.2023 - 08.2023

Associate's degree - Business Administration and Management, General

Mission College

High School Diploma - Accounting and Business/Management

Independence High School