Jesus Munoz
Santa Ana,CA
Summary
With over 5 years of management and technical experience as a skilled Field Service Engineer, I possess a comprehensive understanding of low voltage standards, troubleshooting, and problem-solving. Throughout my career, I have gained expertise in telecommunications and layer 1 installation. My commitment to delivering the highest level of quality, safety, and customer satisfaction is evident in every service provided. Proficient in low voltage installations, maintenance, troubleshooting, and OSHA safety protocols, I am well-versed in various aspects of telecommunications, data networking, and emerging technologies. My strength lies in collaborating with customers and teammates to develop and implement innovative technical solutions for complex challenges.
Overview
8
8
years of professional experience
Work History
Cable Technician
Quantivero IT Group
08.2022 - 11.2025
- My primary role in this position is responsibility for installation of network and security systems for Sun Mar HealthCare facilities and Premier Ambulance call centers.
- Jack and test all runs (RJ-45)
- Break fix work on 43 locations/medical facilities. This included AP trouble shooting steps, switch swaps and configuration.
- IDF buildouts: Fire rated plywood, rack build,device installation, patch panel termination and velcro dressing cables.
- Install CCTV systems on commercial buildings indoor and outdoor.
- Install, terminate and test coax, and Cat5/6 indoor and outdoor cables to keystones and RJ45's
- Manage all communications with Director of Nursing, vendor’s, technicians, and management.
- Install switch,Cradle Point, PDU UPS/APC
- Report daily to management at end of day of project progress and issues experienced in the day.
Maintenance Technician
The Irvine Company Apartment Communities
02.2018 - 05.2021
- Diagnosed and troubleshoot facility systems to ensure optimal functionality and prevent disruptions.
- Provided detailed updates to supervisors and facility management regarding maintenance progress.
- Maintained an organized, clean, and efficient workspace.
- Serviced, removed, and installed appliances such as stoves, refrigerators, microwaves, dishwashers, washers/dryers, garbage disposals, and water heaters.
- Installed and repaired electrical components including wires, plugs and outlets
- Performed drywall repairs, painting, and cabinet repairs
- Plumbing: Snaking drains such as bathtub, sinks, and toilets
- Worked on turnovers ensuring units were being fixed and looking 100% done for new residents
- Property cleanup make sure all trashcans were taken out around apartment complex
Education
GED -
Santa Ana College
Santa Ana, California, CA08-2019
Skills
- MS-Office
- Telco-Central Office Engineering and OSP
- Router, Switches, PDU, UPS, AP's
- Low Voltage
- Termination Rj-45, Rj-11, BNC, Jack, label
- Trouble Ticket documentation
- Field Services
- Document Preparation
- Data networking equipment installation
- Commercial/Residential CCTV installation
- Structured cable
- Trouble shooting and testing
- UNIX w/remote support
- Structured Cabling
Timeline
Cable Technician
Quantivero IT Group
08.2022 - 11.2025
Maintenance Technician
The Irvine Company Apartment Communities
02.2018 - 05.2021
GED -
Santa Ana College