Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Residency
Timeline
Generic
Jesus Muzquiz-Tristan

Jesus Muzquiz-Tristan

San Antonio,TX

Summary

Quality engineering professional prepared for impactful contributions. Proven track record in supplier/customer management, root cause analysis, and quality assurance. Strong focus on team collaboration and adaptability to changing needs. Skilled in problem-solving, data analysis, and process improvement. Reliable and results-driven with commitment to excellence aligned with companies goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Supplier Quality Engineer - Corporate

American Trailer World (ATW)
09.2022 - Current
  • Company Overview: Manufacturing/Logistics
  • Responsible for managing the supplier base (+90 Approved Suppliers) among the 10 different Professional Grade Trailers Manufacturing Plants in the 3 main Business Units (Big Tex Trailers, PJ Trailers, and Bwise Trailers).
  • Work towards solving problems using an A3, 8D, 5W-2H methodology to capture the problem and provide a record of the problem-solving process. Reduced vendor issues by 35% from 2023 to 2024.
  • Lead in the development, maintenance, and improvement of supplier non-conforming material system and processes.
  • Implemented a supplier management portal (for SCARs/CARs/CAPA) to increase supplier response, save 50% of the time for the internal users, and see and analyze real-time data.
  • Designed and developed dynamic dashboards for suppliers and warranty claims to show real data and trends across the board.
  • Assist in the development, maintenance, and improvement of new-vendor qualification and PPAP/FAI processes.
  • Continuous supplier assessments for detecting weak detection and continuous improvement at the supplier's base.
  • Traveled to assigned supplier facilities to verify supplier staff qualifications via multiple modes of inspection and investigation.
  • Collaborate with the Warranty team for Supplier-related warranty claims to decrease claim number and cost of poor quality recovery.
  • Implemented a formal MRB process across the 10 plants to improve cost recovery and trace back the Cost of Poor Quality ($750K USD cost recovery/reimbursement in 2023, $400K USD in 2024, and $450K USD YTD 2025 ).
  • Developed engineering standards, inspection and cost recovery forms, which have been included in the SQ document library.
  • Supplier Performance data analysis and metrics for leadership KPIs and monthly reviews
  • Designed and Implemented a Supplier Quality Scorecard to measure vendor performance, drive improvement and to maintain quality control standards over long-term relationships.
  • Enhanced product quality with thorough review of supplier processes and documentation.

Supplier Quality Manager

Independent Rough Terrain Center LLC
09.2020 - 09.2022
  • Company Overview: Rough terrain heavy duty logistics
  • Fostered long-term partnerships with high-performing suppliers, contributing to overall business growth strategies.
  • Collaborated with cross-functional teams to address supplier-related concerns and implement corrective actions.
  • Lead supply base Advance Product Quality Planning (APQP), launch readiness efforts, and high impact assessment using AIAG standard.
  • Driving the supplier performance, improvement programs.
  • Management of supplier quality & assessments. (MSA, GR&R, PFMEA, SPC, CP, APQP).
  • Facilitate the escalation of unresolved supplier quality issues within assigned projects and suppliers.
  • Identify, investigate and resolve supplier systemic and chronic issues to drive quality improvement in the supply base.
  • Quality data analysis for Key Performance Indicators (KPIs) / Quality Metrics (PPMs, Quality Top Offenders, Cost of Poor Quality, Etc).
  • Support re-sourcing efforts, supplier sites changes, and new supplier selection in reduction of cost and quality improvement in order to develop a world-class supplier base.
  • Improve lean methodology at the Material Review Board (MRB) room / Quarantine area.

Customer Quality Manager

Maxion Structural Components - Maxion
02.2019 - 09.2020
  • Company Overview: Heavy Duty Truck Chassis Manufacturing, structural components & stampings Company
  • Management of 2 quality engineers and 2 quality technicians that support quality concerns, rejections and reworks at customer's facilities in Mexico and USA.
  • Customer first approach/lien person in the company for any quality related issues.
  • Leading quality reviews with production, shipping, quality control, and engineering areas.
  • Warranty system monitoring control with $0 USD charges in 2019.
  • Quality Cost Reductions of $50K USD in 2019, $35K USD in 2020.
  • Customer-Supplier negotiations and agreements.
  • Internal Score Cards and quality Q metrics development.
  • Costumer complains on site follow up.
  • PFMEA, CP, PPAP, MSA, SPC, Read Across Actions Plan based on quality claims for PPM reduction.
  • Coordinated with external auditors to facilitate regular audits, ensuring compliance with relevant industry standards and certifications.
  • Enhanced customer satisfaction by implementing effective quality management strategies.

Customer Quality Engineer

Maxion Structural Components - Maxion
05.2017 - 02.2019
  • Company Overview: Heavy Duty Truck Chassis Manufacturing, structural components & stampings Company
  • Direct contact with frame rails, stampings and fabrications customers such as International, Daimler Trucks (Freightliner), Mercedes Benz, Kalmar, Autocar, ZF, CAT, Palfinger, and among other Customers.
  • Monitoring mass production and new launches claims (PRR) tracing them in costumer's portal.
  • Management of quality representatives for day and night shift at customer's facility, Navistar (International) facility in Escobedo, NL.
  • Claim containments, sorts in manufacturing plant and at customer's plants, and third parties inspections, external warehouse and with customer, determine root cause with the team, manage countermeasure implementation.
  • Work as a champion for 8D reports, 3 legged-5 why root cause method, quality alerts, visual aids, ICAs, PCAs, etc.
  • Tracking of containments, preventive and corrective actions at shop floor.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Manage work instructions, PFMEA and control plan modifications based on claims issues.
  • Keep track of customer's scorecards, supplier sites, warranties, claim costs.
  • Total Sales vs Total Production vs Total Claims monthly monitoring.


Innovation & Design Engineer

Maxion Structural Components - Maxion
11.2016 - 05.2017
  • Company Overview: Heavy Duty Truck Chassis Manufacturing, structural components & stampings Company
  • Design and co-design of new products manufactured internally.
  • Development of steel plate, beams, tubes tolerances handbook based on ASTM standards for Quality Engineering Department.
  • Plant Engineering, electrical and piping layouts.
  • Warranty system monitoring control with $0 USD charges in 2019.
  • Continuous Search of new technologies.
  • Incorporation of new machines applicable for the company.
  • ASME Pressure Vessel Design.
  • AWS D1.1 Welding procedure and destructive test (tensile, bending, metallography).
  • Development of WPS and PQR based on AWS D1.1.

Product Engineer

Maxion Structural Components - Maxion
06.2016 - 11.2016
  • Company Overview: Heavy Duty Truck Chassis Manufacturing, structural components & stampings Company
  • Quotations and technical analysis of new products for potential clients such as Navistar, Daimler, Mercedes Benz, Taylor Industries.
  • Provided technical support to sales teams, enabling them to better communicate product benefits and features to customers of new products for existing clients such as Navistar, Daimler, Mercedes Benz, Taylor Industries.
  • 2-D and 3-D prints and designs review before production launch.
  • Lead engineer for releasing nesting programs for laser cutting machines.
  • Drafted clear technical documentation, detailing product design specifications.
  • Organization of manufacturing process of new products such as BOM, BOO, launch of drawings, PPAPs, etc.
  • Supervision of manufacturing processes of new products such as cut, forming, assembly, painting, shipping, etc.
  • Technical information sheet for additional parts feasibility analysis.
  • Implemented cost-saving measures throughout the production process without compromising on performance or quality.

CAD Engineer Intern

City of Austin - Austin Energy
05.2015 - 08.2015
  • Company Overview: Power Production Energy Company
  • Perform CAD drawings for equipment and units of Power Plants (Mechanical, Architectural, Structural, Piping Systems, Electrical Diagrams, etc).
  • Streamlined workflow by developing and maintaining CAD libraries and templates, improving overall project efficiency.
  • Understanding of different energy generation processes applied in energy industry.
  • Great ability of performing AutoCAD drawings of mechanical, electrical, structural, and general disciplines.
  • Comprehensibility of thermodynamic cycles used on power plants for combined and single cycles of power generation.
  • Experience of working under Professional Engineers (PE) supervision.
  • Ability on making own decisions on CAD drawings based on practical and professional knowledge and company standards.
  • Incorporation of a data base which the one facilitate to manage/search CAD files from power plants equipment.
  • Ability on making improvements to existing drawings in order to obtain better visual and practical results and facilitate search of files during maintenance.
  • Development of a virtual CAD library of all existing drawings of Sand Hill Energy Center.

Education

Master in Business Administration - PMP Training

Universidad Internacional De La Rioja
La Rioja, Spain
02.2021

Bachelor of Science - Mechanical Engineering

Texas A&M University-Kingsville
Kingsville, TX
12.2015

Associates of Science Degree - Engineering

Alamo Colleges - San Antonio College
San Antonio, TX
07.2013

Skills

  • Supplier relationship management
  • Advanced problem solving
  • Quality management systems
  • Project management
  • Failure modes and effects analysis
  • Lean manufacturing principles
  • Measurement system analysis
  • Geometric dimensioning and tolerancing
  • Corrective action planning
  • Statistical analysis proficiency
  • Supplier auditing (new/current vendors)
  • ISO 9001/IATF 16494
  • Production part approval process/Advanced product quality planning (PPAP/APQP)
  • Quality metrics analysis
  • Statistical process control
  • Relationship building

Certification

  • ISO 9001:2015 / IAFT 16494:2016 / ISO 14001 Certified Internal Auditor
  • ASME SEC VIII & IX
  • QUALITY CORE TOOLS
  • CARC Coating Technician Certification
  • SigmaNEST X1
  • Management Competencies
  • Business Management

Languages

English
Spanish
Portuguese

Residency

U.S. Permanent Resident - Green Card Holder

Timeline

Senior Supplier Quality Engineer - Corporate

American Trailer World (ATW)
09.2022 - Current

Supplier Quality Manager

Independent Rough Terrain Center LLC
09.2020 - 09.2022

Customer Quality Manager

Maxion Structural Components - Maxion
02.2019 - 09.2020

Customer Quality Engineer

Maxion Structural Components - Maxion
05.2017 - 02.2019

Innovation & Design Engineer

Maxion Structural Components - Maxion
11.2016 - 05.2017

Product Engineer

Maxion Structural Components - Maxion
06.2016 - 11.2016

CAD Engineer Intern

City of Austin - Austin Energy
05.2015 - 08.2015

Bachelor of Science - Mechanical Engineering

Texas A&M University-Kingsville

Associates of Science Degree - Engineering

Alamo Colleges - San Antonio College

Master in Business Administration - PMP Training

Universidad Internacional De La Rioja

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