JESUS NAVARRO

Dedicated Police Supervisor with proven success at building high-performing teams and controlling crime. Productive and positive communicator with public and other law enforcement. Transforms crises into orderly solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Smooth and direct Law Enforcement Operation Manager with experience disciplining and motivating law enforcement professionals to maximize safety, security and service of local residents. Expert at observing field operations to enhance behaviors and eliminate protocol issues. Good relationship-building, communication and conflict management skills. Dedicated law enforcement professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Federal Law Enforcement Manager with over 25 years of experience in public reactions and public safety. Excellent reputation for resolving problems and improving customer satisfaction.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Achieved yearly OSHA inspections without negative results by completing all required documentation with accuracy and efficiency.
• Received several awards from the Department of Interior for excellent service.

Safety Manager – Responsible for monitoring and assessing hazardous and unsafe situations on the Complex. Develop measures to assure personnel safety. Correct unsafe acts and conditions through the regular line of authority. Planning, implementing and overseeing Fish & Wildlife Service employee safety work habitats. Adhere to Occupational Health and Safety guidelines. Conduct risk assessment, prepare and present reports on accidents and violations and determine causes. Inspect the laboratories and other facilities with the Refuge Complex. Oversee workplace repair, installations, and any other work that could harm employees’ safety. Planned and coordinated the execution of new procedural methods, compliance techniques, and/or enforcement strategies. Produce and implement site specific safety training programs and procedures. Inspect work areas and equipment to assess and affect changes necessary for maintaining. Lead, facilitate, document and follow up on Refuge Safety Committee. Stay up-to-date on the local security environment and identify emerging security trends that may impact the company. Ensured training was provided to Federal and State enforcement agencies in patrol and inspection. Develop recommendations for improvements in law enforcement programs and technologies and for maintaining appropriate accreditations. Investigate and follow up on employee and outside contractor’s safety concerns and accidents. Monitor required Annual Permits as required by Alameda County Fire Prevention. Review accident reports and OSHA data system. Analyze Workers Compensation claims and OSHA complaints to identify trends and work with department leaders to address root causes, in order to reduce the number and cost of claims. Employees abuse of the Workers Compensation system. Perform specific periodic inspections for proper use of Protection/AEDs and attend ongoing Service and Leadership training to better understand and standards, goals and visions. Liaise with existing landlord contract security and surrounding property owners. Enforced the Americans with Disabilities Act which consisted implementation and maintenance of the Refuge ADA Transition and Self Evaluation plan for all 7 Refuge facilities throughout the Complex, as well ensured that the Refuge department’s practices are in compliance with all applicable ADA codes, laws, rules, regulations. Initiated any actions necessary to correct deviations or violations; ensures the preparation and completion of required federal and state/deferral ADA reports, various forms, correspondence, ADA Program documentation, case files. As the key investigator on ADA had to investigative incidents that consisted of reports/recommendations, responds to complaints or other documents. As the key investigator on ADA I had to assist identifying potential exposure to liability claims related to disability access and oversee with appropriate departments and staff in assuring that Refuge facilities and real property development to subject to permits and other regulation, meet applicable standards for disability access. Ensured timely submission of mandated reports to appropriate agencies (federal/state) or insurance companies, as well monitored Refuge facilities and programs to ensure public accessibility and compliance to ADA, Title I and II requirements.

Security Operation Manager - Develop and implement security policies and procedures necessary for protecting United States Fish & Wildlife Service property against theft and vandalism. Setting up security perimeter around the Refuge Complex and ensure the safety of employees and United States Fish & Wildlife Service facilities. Design and educate employees on emergency response action and give lectures to staff on safety matters. Implement safety regulations and procedures to minimize risk of workplace injury and death. Assess incidents to lay down strategies that will reduce the likelihood of a future occurrence and oversee the installation of safety alarms, cameras, surveillance equipment. Assigned duties to law enforcement personnel, oversaw parking procedures in the Refuge Complex to ensure an efficient parking system. Regulated entry and exiting into buildings by establishing building entrance and exit points with security locking systems with pass codes to enter and exit. Control keys, locks, and other government equipment. Review and present reports to management on incidents and security breaches on the Refuge Complex and made recommendations on ways to avoid future breaches in security. Develops and maintains document and record systems for field and headquarters enforcement program operations, court proceedings, and internal administration. Manage security incidents and conduct security audits. Develop physical security investigations capabilities and analyze and investigate threats and security incidents impacting employees and offices. Develop and maintain guard post orders, response procedures, and best practices. Serve as the hub for the monitoring of risks and threats that may affect the business and ensure all systems, both hardware and software, are functioning properly, and immediately notify appropriate partners when they are not. Lead planning and execution of security vendor service level agreements, key performance indicators, capacity, workflow plans for multiple sites. Identified opportunities and risks, dive deep, and work with internal and external police departments to implement solutions to the risks found during the audits. Develop, implement and rehearse emergency response and crisis management plans. Increase the development of internal and external security related communications across Refuge Complex with 7 different sites. Lead and present security education awareness training programs. Identify and communicate daily all critical items requiring the attention of senior management and coordinate with other Executive Managers and Investigators to provide vital documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.).

Emergency Disaster Manager - Oversaw and updated the US Fish & Wildlife Service Emergency Management Program at all 7 Refuges of the San Francisco Bay National Wildlife Service Complex. Reviewed all Hazards Incident Management and the Business Continuity programs as well trained, prepared, and advised the Project Leader in restoring critical services to the stakeholders and employees after a disaster or emergency management incident. Expert on ICS 100, and 700 FEMA's Professional Development Series and level knowledge of the Incident Command System (ICS), the National Incident Management System (NIMS), the Centers for Disease Control and Prevention's Public Health Preparedness Capabilities, Federal Emergency Management Agency's (FEMA) Comprehensive Preparedness Guide 101, Earthquakes and other recognized standards and best-practices in public health emergency preparedness and emergency management. Develop and maintains the Emergency Operations Plan (EOP) for response to natural or man-made disasters and assists in the coordination of staff. Develop and implement policies, procedures and plans that support budgeting and procurement efforts for the US Fish & Wildlife Service. Wrote and oral communications with demonstrated ability to develop written products, both technical and non-technical, for a wide range of audiences that included the development, review, revision, maintenance, and operationalization of emergency plans and supporting documents, including experience leading diverse, multidisciplinary planning teams. Represented the US Fish & Wildlife Service in local and state efforts that included responsibilities for planning, conducting exercises, training and evaluation of Emergency Management plans at all levels of the organization at the direction of management; Attend local, regional, state and federal level meetings and conferences to maintain collaborative relationships that facilitate and support cohesive logistical support and disaster response efforts. Responsible to ensure the US Fish & Wildlife was prepared for recovery of each department unit, development of plans, updates, and training preparedness. Key advisor to US Fish & Wildlife Service staff and first responders, with a significant role in planning and managing the US Fish & Wildlife Service emergency preparedness, response and recovery policies and programs to ensure compliance with regional and national emergency preparedness practices.

Manager - Wrote reports letters and memos for Refuge executive management. Prioritize work for Refuge employees which was the plan and unplanned work. Compile statistics, keep logs and records; develops, prepares, administers, and monitors budget. Prepared and wrote specifications. Administer, negotiated, and monitored contracts, leases, and agreements with vendors. Reviewed and approved staff timecards and purchase cards; drafts and reviews requests for proposals, drawings, and engineering specifications for construction projects for Refuge roads, facilities, infrastructure, and other restoration projects, as needed. Participated in the development and negotiations of operating agreements and ensures adherence to these agreements; develops and maintains Refuge operating guide. Purchase equipment, materials, and supplies. Recognize, protect, monitor, and enhances the Refuge natural resources. Analyze situations and solve problems and inspected Refuge facilities. Performs physical labor relating to projects and maintenance functions and Monitor and troubleshoot minor utility problems. Install and maintain the remote surveillance camera systems and trail counters. Coordinated the activities of the assigned area and maintain open communication with other supervisors, from different departments, public and private agencies, and neighbors. Coordinated with contractors for job scheduling, preparation, and planning; response to inquiries, concerns, complaints. Collaborate with the management to develop long term goals and strategies to improve the public’s experience and the Refuge resources. Participated town board meetings, non-profit organizations, county meetings, and other meetings that were related to the Refuge. Supervised and assisted in the completion of work projects, and recommend changes in materials, methods, staffing, scheduling and equipment to most efficiently complete those assignments. Assured that quality and quantity standards are met, safe work practices are followed, and tools, equipment and materials are properly stored and maintained. Provided direct supervision to maintenance and housekeeping personnel to assure standards of the service are achieved. Provided coordination and maintain continuity of technical services provides by maintenance and housekeeping staff to Visitor Services and Administrative Services functions. Provided information and coordinate data input to maintain the US Fish & Wildlife Service facility maintenance program, and update facility inventories as required. Monitored and maintained expenditures and modify activities to ensure accounts are not overspent. Participated in natural/cultural resource preservation activities to include insect control, plant disease control, tree hazard control, visitor impact, erosion control, nuisance insect/vector control, and weed abatement programs.

INCIDENT COMMANDER - Responsible for protecting lives and resources related to both management and general operation of Special Operation details. Primarily responsible for formulating, establishing and implementing policies and the ability to exercise independent judgment, initiative, and discretion based upon knowledge of the laws of the US Fish & Wildlife Service and United States Government. Supervised Federal Wildlife supervisors and Law Enforcement Officers which under-took major assignments, including short and long term projects, and accepted additional responsibilities.

Management and Supervisory Training

• Supervisory Training 3/2019
• Crisis Management Manager 11/2018
• CLETS Coordinater 1/2018
• Law Enforcement Supervisor Leadership Training Program (LESLTP) – 6/26/2014
• DOI Supervisory Course – 5/23/2014
• Staffing Your Organization – 5/5/2014
• Equal Employment Opportunity and Discriminatory Practices in Hiring – 3/26/2014
• Essentials of Interviewing and Hiring: Conducting an Effective Interview – 3/26/2014
• Merit System Principles and Prohibited Personnel Practices – 3/26/2014
• Workplace Safety – 3/26/2014
• Leveraging Diversity – 3/25/2014
• Essential Mentoring Techniques: Mentoring Fundamentals – 3/25/2014
• Pay and Leave for Supervisors – 3/25/2014
• Supervisory Ethics – 3/25/2014
• Fair Labor Standards Act (FLSA) – 3/25/2014
• Uniformed Services Employment and Re-Employment Rights Act (USERRA) – 3/25/2014
• Veteran Employment Training for Hiring Mangers – 3/25/2014
• Telework 101 for Managers – 3/24/2014
• Managing Employee Performance – 3/24/2014
• Conduct and Performance-Based Action – 3/24/2014

Law Enforcement Investigation and Training Courses

• CLETS Coordinator 2013 to 2019
• First Aid & CPR 2018
• FWS In-Service 2013 to 2019
• Archeological Resources Protection Training Program XP-ARPTP-805 Course, Forensics and
• Investigative Technologies Division, FLETC – 8/2008, 40 hrs
• Regional Collaboration and Tribal Partnerships – 6/2008, 16 hrs
• RT-130 Fire Safety Course – 5/2008, 8 hrs
• Hazwoper General Site Worker and First Responder Awareness Level in accordance with 29 CFR
• 1910.120(e) and (q)(6)(i) – 5/2008, 8 hrs
• First Responder Course – 6/2007 & 6/2011, 8 hrs
• Hazardous Material Investigation Course – 7/2007, 24 hrs
• Wild Fire Investigator School – 5/2003, 40 hrs
• Refresher Police Tactics, Evergreen (CIA), Marana, AZ - 2002 – 2007, 40 hrs
• Resource Protection Course, Phoenix, AZ 80 – 7/2002 – 40 hrs
• Natural Resource Police Academy - 6/2002, 576 hrs
• Aspiring Leadership Program, Washington, DC; Executive Management Skills - 10/2001, 180 hrs
• Journeyman Officer Academy Artesia, NM 88210; Immigration Law/Civilian Law - 7/2000, 120 hrs
• Conflict Resolution Management – 4/1999, 8hrs

Technology Computing and Software

• Documented experience and proficiency in any of the following Security Software Systems:
• Access Control/ID systems
• Alarm Receiving Automation software
• Incident Management (Risk 360)
• CCTV/Video Management systems
• Mass Notification systems (Mir3)
• Business Intelligence and Travel Tracking
• Earthquake Notification : USGA
• Proficiency in any of the following Software programs:
• Adobe Premiere Pro, Adobe XD, Photoshop, Acrobat DC, Illustrator, InDesign, Reader
• Mircosoft Office 365, Power point, Excel, Word, Publisher, Outlook, Media player
• Corel Word perfect, Quattro Pro, Presentation, WordPerfect Lightning, After Shot 3
• Google Docs, Finance, Sheets, Hangouts, Slides, Calendar, Duo, Books, Blogger
• Nuance Dragon Speech, Paperport, PDF converter