Jesus Navarro
Katy,United States
Summary
Am a very resourceful employee who is willing to learn anything new that comes my way. If its some thing I have done then I should be able to performed without supervision. A position in a results- oriented company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement. Skills Tools and Equipment. Leadership/Supervision. Problem Solving. Problem Resolution. Conflict Resolution. Quality Control. Rapport Building. Relationship Building. Supervision and Training. Hand and Power Tool Maintenance. Welding. Teamwork. Team Building and Motivation. Supervision and Training. Freelance Work A/V Hook Up, Programing, Troubleshooting. Vehicle troubleshooting with Scanners, Reprogramming Vehicle computers.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mechanical Assembler/ Tester
Geospace Technologies
Houston, Tx
01.2018 - Current
- Working as part of a production assembly team responsible for the assembly and testing of products once completed
- Test and/or repair various new and older products using considerable independent judgement to ensure quality, correct parts, and/or proper procedures are used
- Build, repair, and/or test a variety of new and older products using standard and/or non- standard tools, equipment and procedures
- Accurately record results and documentation for certification of product to customers requirements
- Working as part of a production assembly team responsible for the assembly and testing of products once completed
- Test and/or repair various new and older products using considerable independent judgement to ensure quality, correct parts, and/or proper procedures are used
- Build, repair, and/or test a variety of new and older products using standard and/or non- standard tools, equipment and procedures
- Accurately record results and documentation for certification of product to customers requirements
- Read machine assembly specifications, such as charts and blueprints
- Complete various records and documentation
- Work on precision sub-assembly, assembly, or rework of parts involving a considerable number of details and independent judgement
- Perform other work related tasks as assigned.Comply with all HSE policies and procedures
- Able to finish task at hand accurately and in a timely manner
- Able to read and follow the build specifications; job traveler/Bill Of Materials (BOM), assembly instructions, drawings, diagrams/charts and engineering specifications to determine requirements (such as LCD assembly and installation of special features directed by customer)
- Use tools such as; grinders, screwdrivers (manual & electrical), tweezers, and special fixtures
- Repairs/record assembly errors noted by quality control personnel
- Properly
- Red tag
- All rejected or segregated material(s) using the job traveler information per the company/department procedures.
DELIVERY DRIVER/ CUSTOMER SERVICE
OMNISOURCE UNITED
Houston, TX
01.2018 - 01.2018
- Communicated with customers daily
- Communicated information clearly and accurately
- Committed to the assistance and support of others while maintaining a cheerful and helpful attitude
- Build rapport and trust quickly with clients and colleagues.
SALES REP / CUSTOMER SERVICE
NTB
Katy, TX
01.2017 - 01.2017
- Dealt one-on-one with customers to resolve complaints
- Demonstrated excellent communication skills with staff, managers, and clients
- Addressed complaints in a timely manner.
Service Manager
Firestone/Bridgestone
Houston, TX
01.2011 - 01.2017
- Communicated with customers daily
- Answered dealer inquiries concerning policies and products
- Built a rapport with customers and proposed different products and services based on their account history to help minimize their monthly bill
- Assisted customers with inquiries and provided all pertinent information
- Successfully assisted customers in merchandise selection
- Developed credibility and confidence with customers.
Parts Sales Associate
Advance Auto Parts
Katy, Houston, Texas
01.2010 - 01.2012
- Communicated with customers daily.Communicated information clearly and accurately
- Built rapport with customers through effective and precise communication
- Assisted customers with inquiries and provided all pertinent information
- Assessed client needs and recommended appropriate products or modifications.
Parts Sales Manager
Autozone
Katy, Tx
01.2001 - 01.2007
- Dealt tactfully and effectively with difficult customers
- Performed general secretarial duties, inside sales, sales representative support, accounts payable/receivable
- Coordinated the work schedules of 12 staff members to assure smooth, effective processes and minimize potential for error
- Worked with new employees to create user names, passwords, and access
- Provided general office support by typing documents, filing reports, entering data, ordering supplies, and answering phones
- Greeted customers, answered inquiries, provided information, resolved problems, and handled various administrative activities
- Investigated and resolved complaints through grievance process
- Advised customers on the location, selection, price, and use of goods available from the store, with the aim of encouraging them to buy and to return to buy in the future
- Interacted with customers extensively to maintain customer satisfaction.
Parts Sales Manager
Polaris West
Katy, Texas
01.2005 - 01.2006
- Managed day-to-day operations for Service Department
- Made presentations to management
- Managed all public relations activities for The Parts Department
- Managed client relations
- Implemented and supervised use of Sales floor and Parts Floor
- Directed daily operation of Inventory Room
- Coordinated with Technicians to make sure that Parts or Accessories are Available for customers
- Vehicle Repairs or Installations.
Education
KATY HIGH SCHOOL
01.1998
Skills
- Drilling and Tapping Skills
- ISO 9000 Trained
- Crane and Hoist Equipment Operation
- Problem-Solving
- Verbal and Written Communication
- Following Procedures and Protocols
- Equipment Maintenance
- Electrical Assembly
- Hand and Power Tools
- Teamwork and Collaboration
- Component Assembly
- Line Work
- Familiarity With Electrical Systems
- Product Assembly
- Small Parts Assembly
- Mechanically Inclined
- Testing and Troubleshooting
- Pneumatic Tools
- Equipment Operation
Languages
Spanish
Native/ Bilingual
Certification
- ASE, Firestone - 1998
Timeline
Mechanical Assembler/ Tester
Geospace Technologies
01.2018 - Current
DELIVERY DRIVER/ CUSTOMER SERVICE
OMNISOURCE UNITED
01.2018 - 01.2018
SALES REP / CUSTOMER SERVICE
NTB
01.2017 - 01.2017
Service Manager
Firestone/Bridgestone
01.2011 - 01.2017
Parts Sales Associate
Advance Auto Parts
01.2010 - 01.2012
Parts Sales Manager
Polaris West
01.2005 - 01.2006
Parts Sales Manager
Autozone
01.2001 - 01.2007
KATY HIGH SCHOOL