Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jesus Norzagaray

Tucson,AZ

Summary

Dynamic professional with a proven sales record, excelling in customer service and sales transaction processing. At Royal Automotive Group, I spearheaded strategies that significantly increased territory sales. Skilled in computer proficiency and active listening, I consistently enhance customer relations and drive revenue growth. Expert in maintaining high standards of health and safety practices across diverse roles.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales

Royal Automotive Group
04.2022 - Current
  • Increased territory sales by implementing effective sales strategies and building strong customer relationships.
  • Analyzed monthly sales trends to implement identified sales processes and improvement changes.
  • Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
  • Increased sales revenue by developing and implementing innovative sales strategies.

Dental Assistant

02.2009 - 03.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Bar security

Tempe Tavern
04.2015 - 05.2016
  • Participated in ongoing professional development to stay current on industry best practices and maintain the highest level of competence in security measures.
  • Liaised effectively with security personnel regarding any safety concerns involving guests or property.
  • Trained new employees in company policies, procedures, and best practices for bar operations.
  • Ensured compliance with industry standards

Education

Bartending Certificate - Bartending

Bartending Acedemy
Tucson, AZ
10-2017

Dental Assistant Certification - Dental

Pima Medical Institute
Tucson, AZ
04-2009

High School Diploma -

Desert View High School
Tucson, AZ
05-2008

Skills

  • Product sales expertise
  • Customer service
  • Customer relations
  • Computer proficiency
  • Complaint handling
  • Conflict resolution
  • Payment processing
  • Active listening

Certification

Dental Assistant 2009

Bartending Certificate 2017

Languages

Spanish
Full Professional

Timeline

Sales

Royal Automotive Group
04.2022 - Current

Bar security

Tempe Tavern
04.2015 - 05.2016

Dental Assistant

02.2009 - 03.2022

Bartending Certificate - Bartending

Bartending Acedemy

Dental Assistant Certification - Dental

Pima Medical Institute

High School Diploma -

Desert View High School

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Jesus Norzagaray