Jesus Nunez
Ventura,CA
Summary
Creative receptionist with eleven years of focused experience in warehouse processes. Dedicated hands-on performer uniquely gifted at fully understanding operations being reviewed. Driven to make maximum impact, successfully juggles multiple projects simultaneously.
Overview
12
12
years of professional experience
Work History
Office Assistant
Public Authority
Ventura, CA
08.2023 - 10.2023
- Provided support to providers by responding to inquiries from patients and their families.
- Performed data entry of patient information electronically.
- Prepared provider's office for visits by stocking supplies, organizing documents, and setting up equipment.
- Answered phone calls, emails, and other communication requests from recipients seeking assistance.
- Processed referrals according to established protocols.
Receptionist
Fairweather Heating And Air
Ojai, CA
06.2022 - 08.2023
- Scheduled appointments for clients, customers, and other visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Operated multi-line telephone system to answer and direct high volume of calls.
RTS Process Assistant
Thousand Oaks, CA
06.2019 - Current
- Responded to advanced issues with professional and relationship-focused approach
- Trained staff members to implement and maintain approved and established process improvements in assigned functional areas
- Supported special projects upon request from area manager
- Prepared and submitted RTS, OODT, COSMO, and AGEGING Bridges
- Minimized safety infractions for DSPs by sendingcommunication daily
- Assisted drive COSMOs % by partneringwith DSPs to drive stations goal
- Drove PNOV metric down by sendingdata and following up with DSPs daily, as well as bridgingPNOV metric while compilingdata to improve metric
- Assisted with trainingnew incomingArea Managers.
Yard Marshall
Thousand Oaks, CA
11.2020 - 05.2021
- Followed all safety procedures and regulations to avoid injuries and accidents
- Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks
- Provided assistance by directingpatrons to various parts of facility, specific events and landmarks
- Assisted patrons with unloadingand loadingto remain compliant with safety regulations
- Inspected equipment to detect wear and tear, notifyingArea Manager of parts needingimmediate repair.
Associate
Thousand Oaks, CA
04.2020 - 11.2020
- Built and maintained relationships with peers and upper management to drive team success
- Completed pick and stage, stowing, and resettingwith efficiency and accuracy, resultingin excellingresults
- Monitored problem solve processes to assist drivers duringload-out.
Order Coordinator/Data Entry/Receptionist Backup
Westland Floral Company
Carpinteria, CA
03.2012 - 06.2019
- Generate and coordinate shippingorders usingcompany specific database for
- Westland Floral and Gallup & Stribling
- Create UPC and box labels for outgoingorders
- Coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Assist with matchingshippingdocuments and purchase orders
- Schedule and dispatch daily trucks for pick ups
- Bill out-goingfreight and cross dockingcharges
- Data entry of monthly pesticide data
- Assist bookkeeper with mailing, faxing and e-mailinginvoices and research unpaid invoices
- Check on current inventory for office supplies, floral supplies and sales inventory
- Gather weight and dimensions for outgoingshipments
- Assist with floral arrangements duringholiday season
- Answer telephones and direct callers to the appropriate depts
- Or employees transfer calls to the appropriate voice mailboxes when unavailable
- UsingI-Trade Network to confirm/route shipments with customers
- Take and retrieve messages and distribute accordingly
- Greet and direct visitors, assist walk-in applicants
- Provide callers with company information such as company address, directions, company fax number, website, and other related information
- Receive, sort, and forward incomingmail
- Translate documents as needed
- Maintain a clean and safe environment for customers and co-workers at all times.
Education
Ventura College
05-2021
Ventura High School
05-2010
Skills
- Data Entry
- Travel Coordination
- Technical Support
- Scheduling
- Clerical Support
- Administrative Support
- PC Proficient
- Mail Distribution
- Organization Skills
Languages
- Spanish
- English
References
References available upon request.
Timeline
Office Assistant
Public Authority
08.2023 - 10.2023
Receptionist
Fairweather Heating And Air
06.2022 - 08.2023
Yard Marshall
11.2020 - 05.2021
Associate
04.2020 - 11.2020
RTS Process Assistant
06.2019 - Current
Order Coordinator/Data Entry/Receptionist Backup
Westland Floral Company
03.2012 - 06.2019
Ventura College
Ventura High School
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