Jesus Padilla
Thornton,CO
Summary
Organized and motivated employee eager to apply organizational skills in various environments. An asset to the team with strong communication and a friendly demeanor. Great with time management and customer service. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Upholstery Apprentice
Martinez Woodwork And Upholstery
Thornton, CO
07.2021 - 06.2024
- Enhanced customer satisfaction by providing expert upholstery repair and restoration services in person and on the phone.
- Built rapport with repeat customers allowing them to trust my expertise while communicating to schedule appointments.
- Contributed to a positive team atmosphere by actively participating in staff meetings, training sessions, and company events.
Amazon Delivery Driver
Amazon
Denver, CO
03.2024 - 06.2024
- Delivered packages to customer doorsteps and business offices while maintaining customer satisfaction.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Semi Truck Cleaner
Eagle Truck Wash
Commerce City, CO
01.2021 - 04.2022
- Pre-soaked or rinsed semi trucks by immersing in cleaning solutions to remove mud, dirt, grease, grime, tar, and other debris from truck.
- Handled the front counter customer service providing proper service pricing.
- Maintained customer support while completing truck maintenance washes.
Staff Member
Diamond Standard Events
Denver, CO
01.2018 - 06.2021
- Assisted with crowd control, parking and safety procedures while monitoring entrances, exits and lots to ensure compliance with parking policies
- Shoveled snow from sidewalks, and commercial businesses or also maintaining greenery to enhance property appearance.
Education
High School -
Big Picture College And Career Academy
Denver, COSkills
Organization in the Workplace
Power Tool Operation
Safety Equipment Management
Communication
Teamwork and Collaboration
Vehicle Inspection
Dependable and reliable
Professional telephone demeanor
Account management
Issue escalation
Complaint resolution
Customer database management
Greeting customers
Google Workspace
MS Office
Timeline
Amazon Delivery Driver
Amazon
03.2024 - 06.2024
Upholstery Apprentice
Martinez Woodwork And Upholstery
07.2021 - 06.2024
Semi Truck Cleaner
Eagle Truck Wash
01.2021 - 04.2022
Staff Member
Diamond Standard Events
01.2018 - 06.2021
High School -
Big Picture College And Career Academy