Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Service-oriented Associate Manager with commitment to excellence and more than 3 years of experience. Effective collaborator promoting great customer service and management skills. Proven history of efficiency and reliability.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Associate/Manager
Taco Casa
ARLINGTON, United States
01.2021 - 04.2022
Mentored and supported 7 food service employees to create strong workplace culture.
Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
Disposed waste and replenished fresh supplies by checking expiration dates and rotating stock
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Effectively supervised staff of personnel by implementing company policies, protocols, work rules and disciplinary actions
Evaluated employee performance on a daily basis and conveyed constructive feedback to improve skills.
Developed detailed plans based on broad guidance and direction.
Team Trainer/Associate
Whataburger Of Mesquite
Dallas, TX
06.2019 - 05.2020
Trained new employees in specific job requirements.
Cross-trained existing employees to maximize team agility and performance.
Delivered feedback to decision-makers regarding employee performance and training needs.
Demonstrated new products, procedures and techniques to employees.
Set positive example for team members by providing high-quality, efficient service.
Greeted customers with smile and provided friendly service to professionally handle every need.
Taught new team members correct procedures for all areas of operations.
Maintained current knowledge of all team position requirements.
Trained other employees in customer service, food safety and performance requirements.