Dynamic Program Manager with over 31 years at Desert Regional Center, excelling in staff supervision and behavioral intervention. Seven years experience at Transition Services, six years as a manager. Proven track record in effective communication and conflict resolution, ensuring quality care for over 80 clients. Skilled in project management and employee and client training, driving team success and operational excellence.
Coordinated with aging and disability division's service coordinators. Conducted APCP and SPCP meetings with ISLA/SLA providers and families.
Completed monthly credit card logs and submit to accounting.
Approve employee and clients payroll to HR twice a month.
Approve paid time off requests as employees submit time off request.
Write habilitation plans and update hard files after each PCP. Write and report incidents to DRC and management.
Submit maintenance requests to repair building issue.
Supervise twenty three staff and assistant managers. Ensure that over eighty plus clients are cared for and free of harm. Manage staff and clients at off site Hearts alive enclave. Write employee work performance evaluations and teach Behavioral intervention alternative to my staff. I worked for Desert Regional Center for thirty one years. I started as a direct care staff. I was promoted to a Tech IV which was a building supervisor. I transferred to community services as a service coordinator for the last thirteen years of state service.