Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
US NAVY Enlisted
US Navy Reserves
Gulfport, MS
11.2020 - Current
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Installed and performed minor repairs to hardware, software or peripheral equipment.
Configured routers, switches and wireless access points for LANs and WANs.
Set up user profiles on local machines according to established standards.
Correctional Officer
Delaware Department of Correction
Dover, DE
01.2019 - 07.2024
Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
Inspected cells and other areas for contraband and safety hazards.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Applied non-violent response tools and physical restraint during problematic situations.
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Performed head counts, checking cells for missing inmates.
Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
Education
Associate of Science - Criminal Justice
Mercer County Community College
Trenton, NJ
08-2016
Skills
Calm under pressure
Friendly, positive attitude
Computer skills
Attention to detail
Conflict resolution
MS office
Certification
Comptia A+ Certified
Completion of A+, CISCO CCNA Level 1 for A+ School through U.S NAVY MOS/RATE Training School at Corry Station, Pensacola FL