Jesus Peralta
San Antonio
Summary
Bilingual administrative and coordinating professional with 5 years of experience. Possessing extensive expertise in data management, project coordination, and legal operations. Eager to leverage my skills to contribute effectively to a dynamic organization and enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Alonso & Alonso
04.2025 - Current
- Manage the end-to-end preparation, submission, and monitoring of FBI FOIA (Freedom of Information Act) requests for both new and existing clients. Evaluate client records, compile required documentation, and ensure all FOIA requests are accurately processed in accordance with federal guidelines. Coordinate receipts, quality control, and distribution of FOIA results for inclusion in finalization packets submitted to USCIS.
- Oversee the full case-closing process by conducting comprehensive file reviews, researching case status, and determining the appropriate closure category based on firm protocols. Prepare clear and detailed closure notes and generate corresponding closing letters that accurately communicate the outcome to clients in a clear and professional matter. Ensure all closure materials—including notes, letters, supporting documents, and status updates—are systematically uploaded, indexed, and archived within the firm’s database to maintain complete, compliant, and easily retrievable records.
- Maintain and update client demographics, case information, and supporting documents within Salesforce (Littify). Ensure all records are complete, organized, and aligned with case processing requirements. Upload, categorize, and track documents to support attorney review and case progression. Communicate with clients to request any additional supporting documents needed for their case, ensuring all required information is obtained. Collaborate closely with legal assistants, coordinators, and case reviewers to confirm that client data, documentation, and case details are accurate, up-to-date, and sufficient for continued case processing.
Navigator / Coordinator
CentroMed
02.2022 - 04.2025
- Guide households through intricate eligibility processes, addressing patient needs and facilitating access to appropriate healthcare and community services for over 200,000 active patients.
- Monitor program performance metrics by maintaining detailed logs, preparing monthly summaries, and presenting data driven recommendations to supervisor.
- Maintain digital and physical records in adherence to organizational policies and data security standards. Create and update spreadsheets to track key performance indicators and patient data, ensuring accuracy, accessibility, and effective reporting.
- Develop and execute outreach and engagement strategies to connect with under-served and under-represented communities, fostering strong relationships and expanding access to essential services. Cultivate partnerships and drive enrollment efforts to meet and exceed state and federal grant expectations, ensuring continued program growth and sustainability.
Front Desk Agent
Hyatt
05.2021 - 02.2022
- Streamlined registration processes and procedures for an occupation of 880+ rooms, efficiently managing guest flow and promptly addressing requests. Coordinated room assignments based on individual preferences and party needs.
- Generated daily financial reports, including comprehensive room credit and guest spending analysis, performed credit reconciliation for extended stays. Reviewed discrepancies, tracked outstanding balances, and provided detailed insights to optimize financial operations and ensure accurate billing for long-term guests.
- Created and managed room blocks for convention and business parties, processed tax exemptions and coordinated credit allowances based on the group’s attendance and budgetary guidelines. Liaised with event organizers, business contacts, and officials to coordinate accommodations and address specific party needs.
Office Associate
FedEx Office
08.2020 - 05.2021
- Streamlined shipping processes, ensuring precise adherence to distance, time, and cost parameters to maximize efficiency and minimize delays in logistics operations.
- Utilized advanced design tools, including Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva to complete custom client and business orders.
- Conducted comprehensive audits of print and shipping reports, meticulously analyzing service levels, operational efficiency, and cost trends. Identified potential discrepancies and inefficiencies, providing actionable insights and implementing corrective measures to optimize workflow, reduce costs, and enhance overall service performance.
Education
High School Diploma -
Brackenridge High School
06.2019
Skills
- Audits
- Adobe
- Salesforce
- Microsoft Office
- Communications
- Records / Data Management
- Bilingual (English, Spanish)
Timeline
Administrative Assistant
Alonso & Alonso
04.2025 - Current
Navigator / Coordinator
CentroMed
02.2022 - 04.2025
Front Desk Agent
Hyatt
05.2021 - 02.2022
Office Associate
FedEx Office
08.2020 - 05.2021
High School Diploma -
Brackenridge High School