Jesus Perez
Fullerton,CA
Summary
Proven leader with a track record of enhancing operational efficiency at LL Flooring, adept in team building and leadership. Skilled in mentoring and sales expertise, I've driven performance improvements and fostered customer relations. My approach combines strategic problem-solving with a focus on achieving tangible results, significantly contributing to organizational growth.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
LL Flooring
02.2022 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Sales Account Executive
Elysium Tiles
05.2023 - 09.2023
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Managed sales cycle to maintain solid customer base.
- Negotiated pricing, contracts, and terms with key clients to secure new business deals.
- Increased sales revenue by establishing and nurturing long-term client relationships.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
Server, Bartender
Ola Restobar
02.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Warehouse Lead
Pool and Electrical Products
02.2021 - 02.2022
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Alternated goods in inventory by observing first-in and first-out approach.
Sales Associate
Home Depot
02.2017 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - Marketing
Fullerton College
Fullerton, CA08.2025
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Team Building and Leadership
- Mentoring and Coaching
- Sales expertise
- Operations
Languages
Spanish
Professional Working
Timeline
Sales Account Executive
Elysium Tiles
05.2023 - 09.2023
Assistant Store Manager
LL Flooring
02.2022 - Current
Server, Bartender
Ola Restobar
02.2022 - 03.2023
Warehouse Lead
Pool and Electrical Products
02.2021 - 02.2022
Sales Associate
Home Depot
02.2017 - 05.2021
Associate of Arts - Marketing
Fullerton College