Jesus Perez
Miami
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Host and Sometimes Service Assistant
P.F Changs
01.2021 - Current
- Host Duties:
- Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations.)
- Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
- Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
- Set and clear a table neatly and efficiently according to P.F
- Changs specifications
- Learn curbside process and takeout expectations
- Conducts side-work as required for each shift
- Be responsible and do restroom checks on time or when its required
- Service Assistant Duties:
- Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed
- Also, removes bus tubs from the bar to kitchen dishwasher station
- Restocks, cleans, and maintains all restaurant stations
- Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
- Will serve food or beverages for dine-in and takeout
- Help with bringing the plates, racks of cups, silverware from the dish pit area, restock and set of where they need to be
- When needed, help the servers or manager run the food from the Expo area to the correct table for guest/customers
- Assist the host/hostess for restroom checks when needed
Host
Ruby Tuesday
01.2020 - 03.2020
- As a host, my job is to greet customers/guests, attend them, hand out the menu for them, lead them to an available seat for the next Server section area
- Sometimes, I help answer the phone to answer the questions from customers/guests
- Sometimes I help take the food orders from the phone for the customers/guests
- Sometimes, I check the Salad/Garden Bar
- If the food or the sauce dressings needs restocking at the Salad/Garden Bar, then I can let the Salad/Garden Bar person know that needs restocking
- Sometimes, I help restock the plates, the food, the sauce dressings at the Salad/Garden Bar
- Sometimes, I check, restock items, spray the air freshener, change soap, etc, at the Mens and Womens Restroom
- Sometimes I count the total of menus that has been handed to customers/guests and tell the cooks in the kitchen of the total counts of menus for them to know
- Sometimes, I help a Server to take the food and the drinks to the table for the customers/guests
- My job also is to help take the cups, silverwares, plates, etc, to the dish pit
- Spray sanitizer on the booth seats, chairs, tables and clean them with a towel
- Afterwards cleaning, set the salt/pepper shakes, menus, organize and leave the items on the tables
- After cleaning and organizing, set the silverwares (folded with napkins) on the table
- Sometimes, I help take reservations for the customers/guests, assign them, input their name, phone number, the time/date, assign the table or booth for them on the Micros system
Different Positions
JC Penny
11.2019 - 01.2020
- Seasonal (Temporary Work)
- Work experiences at the Mens Department, Womens Department, Kids Department, and Shoe Department
- I sometimes utilize the POS system and sometimes help open a credit
- Recovery (Check the fitting rooms, return, and organize the cloths.)
- Boptis (Search for the items in the store that people ordered from online, then take the items in the storage room before the delivery time set.)
- Tasks (Take the cloths out with the rack from the storage room to put the extra amount of cloths out in the store and put them where they are set to be for people to purchase them.)
Different Areas of Work Experience
Cobb Luxury Theatres12
11.2016 - 10.2019
- The job positions that I did worked are Usher (Sometimes A Shift Leader For The Usher Team) Compliance Monitor, Guest Services, Box Office, Greeter, Popper, Podium, POS, Cafe, Lobby, Dish Washer, Stocker, Pizza, and Expo
Usher
Paragon Theaters
01.2014 - 04.2014
- Job experience: Cleaning, sweeping, checking theater lots, etc
- Good communications with employees and customers
- Assistance in checking and cleaning theater lots
- Keeping track of the time schedule of what time the movies start and end
- Reporting to the employees of the situation when there’s a problem from the theater
- Providing customer service
- Communicating the employees by an electronic microphone and letting them know that the theater lots is cleaned
Education
High school or equivalent in GED - undefined
Daytona State College
Daytona Beach, FLSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Team player mentality
- Exceptional communication
- Detail-oriented
- Task prioritization
- Performance improvement
- Positive and professional
Languages
English
Full Professional
Spanish
Professional Working
Additional Information
I'm a citizen of the United States.
Authorized to work at the United States.
Abilities
• Ability to learn.
• Motivation.
• Energetic and persistence.
• Adaptable and patient.
• Cooperation with the employees.
• Responsibility and training.
• Improvement in development.
• Customer assistance and courtesy.
• Management at work.
• Analysis of detecting subjects and objects.
• Discipline and intelligence.
• Team communications and safety.
• Awareness and willpower.
• Strength and power.
- References
Dana Lewis
PF Changs Miami Brickell
Senior Restaurant Manager
Phone number: 786-236-3348
Micheal
Was a Manager of the P.F Changs Miami Brickell Restaurant. But, he decided to pursue a different career.
Phone number: 305-962-1657
- Recognition from my different employments.
I was the first employee of the month of the Daytona Cobb Theatres Luxury 12. I did obtained the employee of the month recognition pin.
I did obtained the recognition letter at J.C Penny.
I did obtained and have 3 pins for the years of service that I completed with the P.F Changs Restaurant Company.
Timeline
Host and Sometimes Service Assistant
P.F Changs
01.2021 - Current
Host
Ruby Tuesday
01.2020 - 03.2020
Different Positions
JC Penny
11.2019 - 01.2020
Different Areas of Work Experience
Cobb Luxury Theatres12
11.2016 - 10.2019
Usher
Paragon Theaters
01.2014 - 04.2014
High school or equivalent in GED - undefined
Daytona State College