Summary
Overview
Work History
Education
Skills
Timeline
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Jesus Perez

Mesa,AZ

Summary

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Overview

7
7
years of professional experience

Work History

Driver

FedEx Ground
10.2018 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Customer Service Representative

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01.2024 - 10.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - Computer And Information Sciences

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
05-2027

High School Diploma -

Mesa High School
Mesa, AZ
05-2015

Skills

  • Route management
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Bilingual, fluent in Spanish

Timeline

Customer Service Representative

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01.2024 - 10.2024

Driver

FedEx Ground
10.2018 - Current

No Degree - Computer And Information Sciences

Maricopa Community Colleges, Mesa Community College

High School Diploma -

Mesa High School

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