Jesus Quintero
Tucson,AZ
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities. Fluent in [Language].
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
11
11
years of professional experience
Work History
Corrections Oversight Worker
Aramark
09.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Trained new team members by relaying information on company procedures and safety requirements.
- Oversaw inmates for signs of suspicious behavior.
Bilingual Sales Representative
Afni/Progressive
01.2023 - Current
- As a bilingual insurance sales representative at a call center, I am responsible for handling a variety of tasks to assist customers with their insurance needs
- This includes managing both inbound and outbound calls from clients interested in purchasing insurance policies or seeking information on coverage options
- I provide detailed explanations of policy terms, premiums, and coverage options in both English and [second language], ensuring clarity and understanding
- I assess each customer's unique requirements and recommend suitable insurance solutions tailored to their needs
- Additionally, I process policy applications, renewals, and changes accurately and efficiently, while also addressing inquiries related to claims, billing, and policy cancellations
- Maintaining thorough documentation of customer interactions and adhering to regulatory guidelines are integral aspects of my role
- I collaborate closely with underwriters and other departments to resolve complex issues and ensure customer satisfaction, aiming to meet or exceed sales targets and performance metrics set by the company
Picker/Packer
Target Distribution Center
02.2020 - 12.2022
- Managed receiving, organizing, and sorting incoming shipments while ensuring accurate storage of merchandise
- Prepared orders for delivery or pickup, operated forklifts and pallet jacks with a strong emphasis on safety and efficiency
- Prioritized maintaining a clean and organized warehouse environment, supported inventory management efforts, and collaborated effectively with team members to achieve prompt order fulfillment
Student
Fred G. Acostas Job Corps
07.2019 - 02.2020
- Pursued General Education Development (GED) completion while concurrently pursuing a certificate in Logistics
Mod Team
Walmart
10.2018 - 05.2019
- Responsible for organizing and rearranging shelves and merchandise as needed
- Managed price tag updates both physically and in the inventory system
- Oversaw the seasonal aisle transitions to align with holiday changes, ensuring optimal presentation
- Additionally, provided support to the overnight crew by assisting with stocking during periods without specific merchandising tasks
Crew Trainer
McDonald’s
08.2013 - 07.2018
- Handled customer orders proficiently at drive-thru and front registers, managed cash transactions, and fulfilled kitchen duties including food preparation and sandwich assembly
- Maintained high standards of cleanliness through regular sweeping, table wiping, mopping, and laundry tasks
- Trained incoming team members in customer service, order-taking, and kitchen operations, while also performing maintenance on fryers and conducting drive-thru area power washing as needed
Education
GED - General Education Development
Fred G. Acostas Job Corps
Tucson, AZ02.2020
Skills
- Project assessments
- Staff education and training
- Customer Engagement
- Sales management
- Verbal and written communication
- Negotiation
- Cross-functional team leadership
- Work planning and scheduling
- Budgeting and finance
- Surveillance monitoring
Educationandcertifications
- CLA & CLT Certified
- GED
- Osha 10 Training
- CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Corrections Oversight Worker
Aramark
09.2024 - Current
Bilingual Sales Representative
Afni/Progressive
01.2023 - Current
Picker/Packer
Target Distribution Center
02.2020 - 12.2022
Student
Fred G. Acostas Job Corps
07.2019 - 02.2020
Mod Team
Walmart
10.2018 - 05.2019
Crew Trainer
McDonald’s
08.2013 - 07.2018
GED - General Education Development
Fred G. Acostas Job Corps