Jesus Gonzalez
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Customer Service Sales Rep
Southwest Toyotalift
05.2022 - 05.2024
- Built and maintained strong relationships with customers through proactive communication and personalized service
- Achieved and exceeded monthly sales targets by actively promoting products and services to drive revenue growth
- Resolved customer inquiries, complaints, and issues in a timely and professional manner to ensure customer satisfaction
- Utilized CRM systems to track customer interactions, sales leads, and follow-up activities to effectively manage sales pipeline
- Collaborated with cross-functional teams to streamline processes and improve overall customer experience
Delivery Driver
United Parcel Service
11.2021 - 01.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Worked overnight shifts during peak periods to meet coverage needs.
- Delivered packages to customer doorsteps and business offices
Driver Helper
United Parcel Service, UPS
12.2020 - 01.2021
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Prevented damage to packages and products by correctly securing loads.
- Lifted and carried packages weighing up to 80lbs.
Commercial Driver
AutoZone
08.2019 - 12.2020
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships. Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Completed orders and organized product deliveries to meet customer timetables.
Education
Bachelor of Arts: Business Administration - Entrepreneurship
California State University
Fullerton, CA05-2020
Skills
- Logistics Knowledge
- Sales Trends
- Upselling
- Communication
Software
Excel
Outlook
Microsoft CRM
Solidworks
Timeline
Customer Service Sales Rep
Southwest Toyotalift
05.2022 - 05.2024
Delivery Driver
United Parcel Service
11.2021 - 01.2022
Driver Helper
United Parcel Service, UPS
12.2020 - 01.2021
Commercial Driver
AutoZone
08.2019 - 12.2020
Bachelor of Arts: Business Administration - Entrepreneurship
California State University
Similar Profiles
Nick MacikNick Macik
Mobile Service Technician at Southern States TOYOTAliftMobile Service Technician at Southern States TOYOTAlift
Nathan MixdorfNathan Mixdorf
General Manager at Hupp ToyotaliftGeneral Manager at Hupp Toyotalift
Vincent DeCarbo IIIVincent DeCarbo III
Field Service Technician at Southern States TOYOTAliftField Service Technician at Southern States TOYOTAlift