Dynamic professional with extensive experience at Texas State Technical College, excelling in project planning and client relationships. Proven track record in leading cross-functional teams to deliver customized training solutions, while demonstrating strong communication and goal-oriented mindset. Bilingual in Spanish, fostering collaboration and enhancing stakeholder engagement across diverse sectors.
Overview
9
9
years of professional experience
Work History
Workforce Training and Continuing Education
Texas State Technical College
11.2024 - Current
Represented TSTC with professionalism, consistently demonstrating core values of Excellence, Accountability, Service, and Integrity
Evaluates goals and objectives to develop appropriate strategies for executing the training project, which may involve setting timelines, identifying staffing requirements, and preparing budgets. Develops a comprehensive plan for each phase of the project and oversees, coordinates, and adjusts activities as needed to ensure successful completion.
Led cross-functional collaboration with industry partners, public/private organizations, and internal departments to deliver customized training solutions.
Built and maintained strong industry relationships through conferences, associations, and stakeholder engagement across Texas.
Performed additional duties as needed to support institutional and program goals.
Supported collaboration with academic leadership and faculty to align training programs with workforce needs.
Recruitment Consultant
Texas State Technical College
11.2022 - Current
Utilize various software programs to track prospective student outreach and follow-up.
Stay updated on FAFSA, FERPA, and compliance practices for records management.
Assist prospective and new applicants in identifying programs aligning with their career goals.
Support applicants’ admissions experience, set up campus tours, and coordinate efforts to enhance understanding of TSTC's product line.
Visit various community locations, including high schools, to attend events, represent, and promote TSTC.
Pest Control Sales
Terminix Pest Control
11.2015 - 05.2021
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Vendor Relations Manager
TXU Energy
11.2015 - 05.2021
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Built and managed processes for tracking and monitoring department performance.
Developed internal requirements and standards to minimize regulatory risks and liability.
Resolved service issues, and implemented continuous improvement strategies to enhance reliability and service delivery.
Education
Associate of Applied Science - Automotive Engineering
San Jacinto College
Pasadena, TX
08-2001
Skills
Computer skills
Team collaboration
Goal-oriented mindset
Client relationships
Professionalism and etiquette
Spanish fluency
Quality control
Active listening
Project planning
Excellent communication
Timeline
Workforce Training and Continuing Education
Texas State Technical College
11.2024 - Current
Recruitment Consultant
Texas State Technical College
11.2022 - Current
Pest Control Sales
Terminix Pest Control
11.2015 - 05.2021
Vendor Relations Manager
TXU Energy
11.2015 - 05.2021
Associate of Applied Science - Automotive Engineering