Jesus Ramirez

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.

• Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Assisted in training new staff members on operational procedures and customer engagement techniques.
• Managed front counter operations, ensuring efficient order processing and timely service delivery.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Maintained accurate cash handling procedures while processing transactions efficiently at the point of sale system.
• Streamlined communication between front of house and back of house teams, resulting in improved order accuracy and faster table turnover.
• Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
• Trained new employees on company policies, menu offerings, and service standards to ensure consistent guest experiences across the team.

Completed comprehensive training in heating, ventilation, air conditioning, and refrigeration (HVACR) systems. Studied refrigeration principles, electrical theory, heating and cooling systems, airflow and ventilation, controls, diagnostics, and system troubleshooting. Gained hands-on experience installing, maintaining, servicing, and repairing residential and commercial HVACR equipment. Developed skills in reading technical diagrams and schematics, performing preventive maintenance, identifying system malfunctions, and applying industry-standard safety practices. Trained in the use of specialized tools, testing equipment, and diagnostic procedures to ensure efficient system performance and customer satisfaction.

• Relevant Coursework: Did 4 years of automotive
• Extracurricular Activities: Esports
• Faith club Member