Dynamic individual with hands-on experience in various management sectors. Known for adaptability, creativity, and results-oriented mindset. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Detail-oriented individual with exceptional communication and project management skills. Brings strong problem-solving skills for navigating challenges and proactive approach to new tasks. Support and facilitator in optimizing processes and supporting team objectives. Exceptional commitment to making meaningful contributions and advancing organizational goals.
Hi, I’m
Jesus Ramirez
Management
Hesperia,CA
Summary
Overview
15
years of professional experience
Work History
HD Tool Slingers
Snap On Franchise
2023.04 - 2024.07 (1 year & 3 months)
Job overview
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Promoted the Snap-On product line and improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Utilized the Snap-On sales model to grow account base to over 263 active Revolving Accounts (R/A) customers collecting from an average of 246 per week. Maintained a paid sales average of $18,500 per week and collected an average of $9,200 per week.
- Streamlined operational processes for improved efficiency and reduced costs an average of 18% across all aspects of the franchise business.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Identified areas for improvement in store layout design, enhancing overall appearance while maximizing space efficiency for an improved shopping experience.
Walmart Fulfillment Center
Problem Solve Lead
2018.10 - 2022.11 (4 years & 1 month)
Job overview
- Served as a key liaison between departments to facilitate communication and collaboration on critical initiatives aimed at improving overall business performance.
- Collaborated with management to develop long-term plans, aligning team objectives with organizational goals.
- Implemented data-driven decision-making processes, optimizing resource allocation and boosting overall effectiveness.
- Conducted regular reviews of existing processes to identify areas requiring optimization or redesign efforts leading to improved operational efficiency levels.
- Managed 3 departments simultaneously, ensuring timely completion and high-quality outcomes for all.
- Established clear performance metrics and KPIs that helped monitor progress towards achieving set targets while also identifying potential areas for improvement.
- Streamlined workflow for increased efficiency by identifying bottlenecks and developing targeted strategies.
- Fostered a strong sense of accountability among team members by setting clear expectations in safety protocols, resulting in progressive safety ratings within the region.
- Identified root causes of issues through thorough analysis, enabling prompt resolution and prevention of future occurrences.
- Enhanced team productivity with regular training sessions and performance evaluations for continuous improvement.
AutoZone
Parts Sales Manager
2013.06 - 2018.11 (5 years & 5 months)
Job overview
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets 10% above start of week projections.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops, and service departments for use in mechanical related equipment.
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Collaborated with service department to ensure timely delivery of parts for repairs, reducing wait times for customers.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Department of National Defense
Supply Manager - S4
2016.09 - 2017.06 (9 months)
Job overview
- Maintained accurate records of all procurement activities, transactions, contracts, providing full visibility into supply chain performance metrics.
- Handled maintenance reports for orders requested and completed.
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
- Managed and maintained accountability for equipment valued at more than 800k
- Conducted regular risk assessments to mitigate potential disruptions in the supply chain.
- Ensured timely delivery of mission-critical components through effective communication with suppliers during periods of high demand or tight deadlines.
RJ Smog Test
Auto Shop Manager
2009.08 - 2013.05 (3 years & 9 months)
Job overview
- Delivered consistent high-quality repairs by enforcing strict attention to detail among technicians.
- Increased efficiency of repair services by 35% by investing in state-of-the-art diagnostic equipment, tools, and quality parts.
- Managed complex customer complaints effectively, resolving issues promptly while maintaining client loyalty.
- Implemented rigorous safety protocols to ensure a secure workplace for both employees and customers.
- Assisted in recruiting, hiring and training 5 team members during a 4 year employment.
- Interacted well with customers to build connections and nurture relationships.
Education
California State University - San Bernardino San Bernardino, CA
Bachelor of Arts from Geography/Geospatial Information Science
12.2025
University Overview
Skills
- Established track record of exceptional sales results
- Performance Evaluation and Monitoring
- Operations Management
- KPI Tracking
- Excellent communication skills
- Compelling leadership skills
- Exceptional multi-tasker
- Creative Problem Solver
- Franchise Relations
- Time Management
- Customer Service
- Effective leader
- Goal-oriented
- Energetic
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Snap On Franchise
HD Tool Slingers
2023.04 - 2024.07 (1 year & 3 months)
Problem Solve Lead
Walmart Fulfillment Center
2018.10 - 2022.11 (4 years & 1 month)
Supply Manager - S4
Department of National Defense
2016.09 - 2017.06 (9 months)
Parts Sales Manager
AutoZone
2013.06 - 2018.11 (5 years & 5 months)
Auto Shop Manager
RJ Smog Test
2009.08 - 2013.05 (3 years & 9 months)
California State University - San Bernardino
Bachelor of Arts from Geography/Geospatial Information Science
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