Summary
Overview
Work History
Education
Skills
Professional Experience
Hobbies and Interests
Languages
Work Availability
Interests
Work Preference
Timeline
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JESUS RAMOS-FRANCO

Summary

Dedicated Flight Attendant with a proven track record in customer-focused industries. Fluent in Spanish, possesses the skills necessary to enhance the passenger experience. Focuses on maintaining high safety standards while delivering exceptional service to ensure passenger satisfaction and loyalty. Committed to supporting the company in achieving its business goals through superior service and operational excellence.

Overview

15
15
years of professional experience

Work History

Flight Attendant

Spirit Airlines
11.2013 - 10.2023
  • Ensured passenger safety and comfort to the highest standards
  • Addressed emergencies professionally and calmly
  • Worked in unison with cabin crew for optimal onboard environment
  • Maintained and reported flight irregularities with precision
  • Augmented revenue with efficient in-flight sales strategies.
  • Demonstrated proper use of safety equipment to inform and educate passengers prior to takeoff.

Office Manager/Real Estate Agent/Research Analyst

Nationwide Realty/Foreclosure Sales Services
04.2011 - 12.2012
  • Prioritized exceptional client service for investors
  • Undertook comprehensive market research for profitable property investments
  • Demonstrated adaptability in multiple roles
  • Facilitated efficient foreclosure sales, maximizing investor profits
  • Improved office workflow through administrative process optimization.

Reservations Agent

Caesars Entertainment
11.2008 - 04.2011
  • Handled customer inquiries with professionalism
  • Supported reservations with in-depth amenities information
  • Leveraged CRM tools for customized guest engagement
  • Augmented revenue by promoting room upgrades and amenities
  • Partnered with other departments for timely issue resolution.

Education

Real Estate License -

State of Nevada
Las Vegas, NV
01.2023

Business Administration - undefined

University of Nevada Las Vegas
Las Vegas, NV
01.2008

Skills

  • Passenger safety management
  • Emergency Care
  • Emergency Response
  • First Aid
  • Customer Service
  • Flight safety
  • Relationship Management
  • Conflict Mediation

Professional Experience

  • Ensured passenger safety and comfort to the highest standards
  • Addressed emergencies professionally and calmly
  • Worked in unison with cabin crew for optimal onboard environment
  • Maintained and reported flight irregularities with precision
  • Augmented revenue with efficient in-flight sales strategies
  • Prioritized exceptional client service for investors
  • Undertook comprehensive market research for profitable property investments
  • Demonstrated adaptability in multiple roles
  • Facilitated efficient foreclosure sales, maximizing investor profits
  • Improved office workflow through administrative process optimization
  • Handled customer inquiries with professionalism
  • Supported reservations with in-depth amenities information
  • Leveraged CRM tools for customized guest engagement
  • Augmented revenue by promoting room upgrades and amenities
  • Partnered with other departments for timely issue resolution

Hobbies and Interests

Enthusiastic about woodworking as a hobby, with a focus on honing skills and creating personalized projects. Currently in the process of learning and exploring different aspects of the craft.

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Wood working

Travel

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany Culture

Timeline

Flight Attendant

Spirit Airlines
11.2013 - 10.2023

Office Manager/Real Estate Agent/Research Analyst

Nationwide Realty/Foreclosure Sales Services
04.2011 - 12.2012

Reservations Agent

Caesars Entertainment
11.2008 - 04.2011

Real Estate License -

State of Nevada

Business Administration - undefined

University of Nevada Las Vegas
JESUS RAMOS-FRANCO