JESUS RAMOS-FRANCO

Dedicated Flight Attendant with a proven track record in customer-focused industries. Fluent in Spanish, possesses the skills necessary to enhance the passenger experience. Focuses on maintaining high safety standards while delivering exceptional service to ensure passenger satisfaction and loyalty. Committed to supporting the company in achieving its business goals through superior service and operational excellence.

• Ensured passenger safety and comfort to the highest standards
• Addressed emergencies professionally and calmly
• Worked in unison with cabin crew for optimal onboard environment
• Maintained and reported flight irregularities with precision
• Augmented revenue with efficient in-flight sales strategies
• Prioritized exceptional client service for investors
• Undertook comprehensive market research for profitable property investments
• Demonstrated adaptability in multiple roles
• Facilitated efficient foreclosure sales, maximizing investor profits
• Improved office workflow through administrative process optimization
• Handled customer inquiries with professionalism
• Supported reservations with in-depth amenities information
• Leveraged CRM tools for customized guest engagement
• Augmented revenue by promoting room upgrades and amenities
• Partnered with other departments for timely issue resolution