Summary
Overview
Work History
Education
Skills
Timeline
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Jesus Roman

Jesus Roman

Hollywood,FL

Summary

Dynamic hospitality professional with extensive experience at Motek Aventura, excelling in inventory management and cocktail preparation. Proven ability to enhance customer satisfaction through exceptional service and effective sales techniques. Recognized for maintaining high standards in fast-paced environments while fostering team collaboration and efficient multitasking.

Overview

7
7
years of professional experience

Work History

Bartender / Head Barback

Motek Aventura
Aventura, FL
03.2024 - Current
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Managed ice supply, ensuring bars were adequately stocked throughout shifts.
  • Provided feedback to management on inventory levels and supply quality.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Completed regular bar inventories and daily requisition sheets.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Bartender

The Pomeroy New American Restaurant
Astoria, NY
05.2023 - 11.2023
  • Upsold customers from shelf to premium brands to help boost sales.
  • Collected and organized daily till totals and tips.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Provided drink suggestions to customers based on their preferences.
  • Greeted guests with friendliness and professionalism.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Server

Casa Ora Fine Dining Venezuelan Restaurant
Brooklyn, NY
03.2022 - 02.2023
  • Stayed informed about daily specials, new menu items, promotions.
  • Served food and beverages to patrons and confirmed complete orders.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided excellent customer service to ensure satisfaction.

Food Runner / Expo

The Harold American Bistro
Manhattan, NY
04.2018 - 11.2021
  • Maintained a clean and organized work area throughout shift operations.
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
  • Coordinated service for food runners and other kitchen staff.
  • Entered information into system to update status reports.

Education

Agricultural Engineer -

UNET
Venezuela
01-2018

Skills

  • Inventory management
  • Ice supply management
  • Cocktail preparation
  • Menu knowledge
  • Drink mixing
  • Customer service
  • Sales techniques
  • Team collaboration
  • Communication skills
  • Work area organization
  • Waste reduction
  • Efficient multitasking

Timeline

Bartender / Head Barback

Motek Aventura
03.2024 - Current

Bartender

The Pomeroy New American Restaurant
05.2023 - 11.2023

Server

Casa Ora Fine Dining Venezuelan Restaurant
03.2022 - 02.2023

Food Runner / Expo

The Harold American Bistro
04.2018 - 11.2021

Agricultural Engineer -

UNET

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