Jesus Rubalcaba
Baldwin Park,CA
Summary
Excelled in physically demanding roles at Home Depot and Kmart demonstrating exceptional teamwork and adherence to safety protocols. Renowned for resource management and fostering collaborative environments. Professional focused on consistently achieving company objectives to secure client satisfaction and loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Banking Specialist
Mechanics Bank
06.2024 - Current
- Managed customer transactions with accuracy and attention to regulatory standards
- Developed strong communication skills by resolving customer issues effectively and professionally
- Prioritized attention to detail and adherence to operational protocols, ensuring service consistency
- Provided customer service and support to clients regarding banking products and services.
- Assisted in creating new accounts, processed deposits and withdrawals, and maintained accurate records of transactions.
- Performed risk assessments on customers to ensure compliance with anti-money laundering regulations.
Warehouse Associate
Home Depot
04.2024 - 06.2024
- Carried out tasks such as unloading, stocking, and inventory organization, contributing to efficient warehouse workflow
- Ensured adherence to safety standards, maintaining a clean and orderly work environment
- Supported team in fulfilling high-volume orders, honing physical endurance and collaborative skills
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Ensured safety protocols were followed at all times while operating machinery.
- Moved large and bulky items manually or with pallet jacks.
- Operated large vehicles, and pallet jacks to transport multiple freight loads.
- Secured items in truck by strapping over protective padding.
Customer Service Specialist
Wells Fargo
02.2020 - 08.2023
- Provided customer support and account services, building strong interpersonal skills and problem-solving abilities
- Maintained accuracy in transactions and records, demonstrating attention to detail
- Collaborated with team members to optimize service efficiency and customer satisfaction
Warehouse Associate
Kmart
12.2018 - 12.2019
- Performed warehousing duties including inventory tracking, product handling, and stocking
- Followed safety protocols rigorously while handling heavy merchandise and equipment
- Developed foundational experience in physical labor, multitasking, and team-based environments
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Conducted regular maintenance checks on all warehouse equipment such as forklifts, pallet jacks.
- Handled hazardous materials safely following prescribed regulations.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Education
Some College (No Degree) - Computer Science
Mt. San Antonio College
Walnut, CA05-2026
Skills
- Physical Endurance
- Safety Protocols
- Tools & Equipment
- Teamwork & Communication
- Team-oriented and dependable
- Resource Management
- Safety and compliance
Certification
- OSHA 10-Hour Construction Safety and Health (if applicable)
- Forklift Certification (if applicable)
- First Aid & CPR (if applicable)
Languages
English
Professional
Spanish
Professional
Timeline
Banking Specialist
Mechanics Bank
06.2024 - Current
Warehouse Associate
Home Depot
04.2024 - 06.2024
Customer Service Specialist
Wells Fargo
02.2020 - 08.2023
Warehouse Associate
Kmart
12.2018 - 12.2019
- OSHA 10-Hour Construction Safety and Health (if applicable)
- Forklift Certification (if applicable)
- First Aid & CPR (if applicable)
Some College (No Degree) - Computer Science
Mt. San Antonio College
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