Jesus Ruiz
Tucson,AZ
Summary
Efficacious and energetic employee with extensive customer service skills. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. A perseverance mindset when faced with challenges.
Overview
4
4
years of professional experience
Work History
Cashier
Arco Am/Pm
Tucson, AZ
10.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Scanned items and checked pricing on cash register for accuracy.
Host
Red Lobster
Tucson, AZ
10.2022 - 10.2023
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Managed incoming calls during busy shifts.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Contributed to team efforts by accomplishing related tasks as needed.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Built positive relationships with other front-of-house and kitchen staff.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Retail Sales Associate
Footlocker, Footlocker
Tucson, AZ
11.2020 - 04.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Handled customer complaints in a professional manner.
- Kept informed about new products arriving at the store on a regular basis.
- Helped customers by answering questions and locating merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Greeted customers to determine wants or needs.
Education
Some College (No Degree) -
University of Arizona
Tucson, AZSkills
- Customer Service
- Time management skills
- Staff Mentoring
- Cleaning and sanitizing
- Customer Relations
- Written and verbal communication
- Organizational abilities
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Arco Am/Pm
10.2023 - Current
Host
Red Lobster
10.2022 - 10.2023
Retail Sales Associate
Footlocker, Footlocker
11.2020 - 04.2021
Some College (No Degree) -
University of Arizona
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