Jesus Ruiz Ortega
Glendale Heights,IL
Summary
Professional and motivated individual with experience in administration, customer service, shipping and receiving, sales, and document processing. Strong communication and organizational skills with the ability to work efficiently in fast-paced environments. Known for being dependable, adaptable, and team-oriented while also bringing an entrepreneurial mindset and natural leadership abilities. Experienced in building positive workplace relationships, supporting daily operations, and providing excellent service to clients and coworkers.
Overview
9
9
years of professional experience
Work History
Picker Packer
Dupage Machine Products
Bloomingdale, IL
08.2025 - 03.2026
- Operated warehouse equipment to efficiently pick and pack products for shipment.
- Ensured accuracy in order fulfillment by verifying picked items against packing lists.
- Maintained organized inventory storage to facilitate quick access and reduce retrieval times.
- Collaborated with team members to streamline packing processes and minimize errors.
- Operated dock equipment to load and unload shipments efficiently.
- Coordinated with shipping and receiving teams to ensure timely delivery of goods.
- Trained new staff on safety protocols and operational procedures.
Mail Processing Clerk
Law Firm of Penman and Associates
01.2021 - 08.2025
- Maintained accurate records of outgoing and incoming shipments.
- Developed and implemented filing systems, improving document retrieval efficiency.
- Oversaw multi-line phone system, directing calls and handling inquiries promptly.
- Answered phone promptly and directed incoming calls to correct offices.
Sales Associate
Castle Chevrolet
Villa Park, IL
05.2024 - 08.2024
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Assisted customers with product selection, providing knowledgeable recommendations based on needs.
- Maintained up-to-date knowledge of vehicle features, pricing, and promotions to effectively inform customers.
- Processed sales transactions accurately and efficiently using dealership management software.
Mailroom Clerk / On-Site Service Representative
Canon Business Process Services (Verizon Connect)
Rolling Meadows
09.2017 - 03.2021
- Order and distribute office supplies to employees (Pens, paper, etc.)
- Setup and book conference rooms for Verizon business meetings. (Catering, Equipment)
- Maintain and coordinate Verizon facilities/ projects (Stock and clean kitchenette areas, coffee machines, printer services, mail services)
- Welcomed visitors, managed front desk operations, handled calls, and provided administrative support.
- Monitored incoming and outgoing shipments, ensuring compliance with company policies and accuracy in documentation.
Education
Diploma - General Studies
Glenbard North High School
Carol Stream06-2016
Skills
- Leadership
- Customer Service
- Scheduling
- Interpersonal Communication
- Hospitality
- Time Management
- Multitasking
- Organization
- Microsoft office proficiency
- Sales
- Video editing
- Telephone skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Picker Packer
Dupage Machine Products
08.2025 - 03.2026
Sales Associate
Castle Chevrolet
05.2024 - 08.2024
Mail Processing Clerk
Law Firm of Penman and Associates
01.2021 - 08.2025
Mailroom Clerk / On-Site Service Representative
Canon Business Process Services (Verizon Connect)
09.2017 - 03.2021
Diploma - General Studies
Glenbard North High School